Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was perfect for my household. We now have all Samsung appliances, and have not had any issues with this purchase or any of the others. This unit does what it’s supposed to and we couldn’t be happier.
I would recommend this to a friendSamsungReview
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this model; my review is only for this particular model (Model #ME17R7021ES). I don't know how Samsung microwaves compare to other companies in general. I have already exchanged three of these models in the past three years: the first two from Best Buy and this one from Lowe's. They do not last more than 8 to 10 months. The first one started making a loud noise and I was able to exchange it at Best Buy within 30 days. The second one Samsung came out to replace the parts and it worked for a few months before it completely stopped. On to my third one from Lowe's with a 5-year extended warranty. Exactly after 9 months, it stopped as well. Samsung is coming out to replace parts again. The reason why I kept going back to this model was due to the wall support that comes with the microwave so that I don't have to keep drilling for other brands as they are all a little different. Please stay away from this model completely, it qualifies for the worst appliance in the market.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about your overall experience with the microwaves.
You may contact us via the options below to speak with a live representative should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Samsung over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchase so that I can vent the air over the stove. The does a great job it came with extra filter. I havent had any problems with merchandise. The first item I used in it was popcorn.
I would recommend this to a friendBut the install too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install, but once we got it up it’s a nice microwave. Quality is great so far and it looks good, but it’s worth the money to have in installed just so you don’t have to deal with it.
I would recommend this to a friendScammed??
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since this unit was a replacement for an exact unit that was only two years old and has the same door latch as the previous one I am not impressed. Despite a Geek telling me that it would cost the same to replace the door as to buy a new unit (untrue) two appliance men have told me that it was a simple repair and I did not need a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand where you're coming from, and we wish to aid you with your unit, DianaB.
We would love to speak to you directly to gather more information about your microwave and have the door inspected on our end.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146390570, to help our team pull up your information.
Have a great day!
^Chrystel
president
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was pleasure to buy form best buy because everything was fast and accurate specially the delivery
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size wasn't what I expected so I had to do a lot of customizing to make it work but I got it done.
I would recommend this to a friendsamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to buy a new microwave, the old samsung lasted 7 years, still looks brand new, don't know why it won't work anymore, hopefully this one, which looks identical will last longer.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, JMColumbus! We hope that you'll enjoy your new Samsung microwave! ^Ty
Great, easy to use microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my Samsung Over the Range microwave last month and I am very satisfied and I did not regret for purchasing it. it is affordable and easy to use. it did not give me and my kids a hard time heating up foods and cooking food quickly. I would recommend this product to my family and friends.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit, color is amazing product and I would recommend this to everyone looking to get a new device. amazing sales staff
I would recommend this to a friend- Cons mentioned:Button quality
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are extremely stiff and hard to push. My children (8&13) have a difficult time pressing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there John,
Congratulations on your new Samsung Microwave and thank you for your review. It is best practice when you are tryin to press buttons on the control panel, to use the pad of your finger or thumbs to ensure the button is fully impressed. We welcome you to our family and thank you for choosing Samsung. ^Brad
Good upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Got it a lot cheaper on open box updated all my appliances. No issues with it looks good over the Samsung stove
I would recommend this to a friendKitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Microwave as part of my kitchen remodel. I have other Samsung kitchen appliances, and I'm glad that I was able to find a microwave that compliments the rest. This product is user friendly and competitively priced; I'd definitely recommended purchasing it.
I would recommend this to a friendSamsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive look. Have only been using it for a short time, but appears to be fine. A small amount of confusion with operating procedure, but expect that will improve as time goes by.
I would recommend this to a friendIt’s a microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a microwave. Easy to install, my previous microwave was a GE and the holes for the plate matched up almost perfectly. Only complaint is the ‘buttons’ are sometimes difficult to trigger.
I would recommend this to a friendNew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the performance. Great recommendation from the salesperson.
I would recommend this to a friendNew appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it was everything I was looking for
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy installation. Does what it’s supposed to do.
I would recommend this to a friend# 1 Store for all Appliance needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great products and outstanding service, knowledgeable employees that assist you throughout your publishing process.
I would recommend this to a friendGreat microwave with essential features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave with just the features we needed and none of the extras we didn't need. Simple installation since it was replacing our previous microwave which was a 12 year old samsung also.
I would recommend this to a friend