Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect combination and the perfect brand. Happy with the product
I would recommend this to a friendNice Unit -- Does NOT have Zero Clearance Hinge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.
I would recommend this to a friendEasy to Install!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed many over the range microwaves by myself and this one by far was the best to install. It is so lightweight and mounts easily, granted it was a remodel install. If you are trying to install by yourself without an extra set of hands this should be your first choice.
I would recommend this to a friend- Pros mentioned:Ease of use
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap microwave easy to intsall as i did everything myself
I would recommend this to a friendBrand response from Samsung
Posted .Hello Shawn,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Easy and clear installation instructions. Came with a helpful template. No issues at this time. Will buy again
I would recommend this to a friendPros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks as expected and good size interior. However, door closes loudly, and touchscreen requires a hard push.
No, I would not recommend this to a friendBlack stainless microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Sharen. We greatly appreciate your review! ^Ty
Microwave Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.
I would recommend this to a friendGreat product for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect replacement microwave fir our previous Samsung that was 10 years old. Installation was fast, friendly snd perfect!
I would recommend this to a friendLarge unit, small interior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
SAFETY burning and smoking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAFETY burning and smoking at the bottom. Would not recommend Safety issue, very dangerous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MariaE, your safety is our priority. We want to speak to you directly to get more information about your microwave and why it burned and smoked so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148745994) to help our team pull up your information.
Have a great day.
^Camille
Super device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. It is easily to operate.The night light on the microwave is very convenient. Moreover it heat the food in a timely fashion.
I would recommend this to a friendMicrowave stopped heating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it stopped heating in less than 2 years smh. Yes I had the geek squad warranty but the same microwave is $60 more. I probably never will buy this brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ToyaT,
We aim to have a properly working microwave. Let us assist you with the microwave.
Please follow the steps on the link below to help you make the microwave work.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147615786) to help our team pull up your information.
Have a great day.
^Aloe
Over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to install. Good price. Love it!
I would recommend this to a friendit's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turning makes a lot of noise light under microwave is too dim
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RicardoP,
We understand how distracting it can be when a microwave makes noticeable noise during operation and when the cooktop light doesn’t provide enough brightness, and we’re here to help guide you toward the right solutions.
For the noise concern, please follow the guide below and select the sound that best matches what you are hearing. Be sure to click on the embedded links for additional troubleshooting support.
Samsung microwave is making unusual noises
http://www.samsung.com/us/support/troubleshooting/TSG01001968/
For the dim light under the microwave, please follow the guide below and review the sub-topic “Replace the cooktop light or night light.” Be sure to click on the embedded links for additional support.
Replace a Samsung microwave's oven light or cooktop light
https://www.samsung.com/us/support/answer/ANS10002321/
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151591339) to help our team pull up your information.
Thank you.
^Joshua
Worth it for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I brought this in replacement to a microwave that went out! East to install less than 30 min if it fits your mounted frame. It’s big but in the inside small! Heats up quick I have no complaints
I would recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Warms up food quickly and the under light is bright.
I would recommend this to a friendLove my microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I'm happy that I decided to put one over the stove. It works wonderfully! Pops my popcorn perfectly!
I would recommend this to a friendBasic microwave that does the trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a discontinued previous model that finally broke. Ended up replacing this model with the 1.9 cu ft model because that one had a stronger fan
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TXNY, I would like to congratulate on your new Samsung Microwave. I am glad this machine has been everything you need. Thank you for choosing Samsung in your home. ^Brad
Great Over the Range Micowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a replacement and works fantastic only issue is that the panel could be a little more bright. Otherwise a great product
I would recommend this to a friend