Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Happy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning all its functions, but overall I've enjoyed the microwave and love how it looks in my kitchen.
I would recommend this to a friendSamsungMicrowaveReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working as expected, I'm very happy for my purchase!
I would recommend this to a friendBest deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the sales person and the installers were excellent. The product is what I expected.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my Samsung Microwave, Good salesperson Great install
I would recommend this to a friendOver range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clean microwave, easy to use and install. works great
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, had one for 11 years & great discount for having total tech support. Installation was on time, very fast & efficient.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Happy, congratulations on your new Samsung Microwave. I am glad to hear you had an easy time receiving the machine. We thank you for supporting Samsung and being a part of our family. ^Brad
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works perfectly warms as it should. Love the color
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 kids and I love that it doesn’t show all the fingerprints on the stainless steel
I would recommend this to a friend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good over the range microwave as described in ad. Easy to use.
I would recommend this to a friendMicrowave oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and good, i will always recommend for every household.
I would recommend this to a friendBuyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good microwave. No bells and whistles, but a good microwave.
I would recommend this to a friendBeautiful and efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave! Works like a dream and looks beautiful! We used Best Buys installation service and the guys were great. In and out in no time!
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slick and looks good easy to us. It is very spacious compared to my last one!
I would recommend this to a friendVery nice microwave,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very nice looking. The finish is of good quality and easy to clean. It is very easy to operate and self explanatory. It is not noisy when running.
I would recommend this to a friendCheap a last less than a year.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave January 2023 and the door stopped closing before the end of the year. I contacted Samsung and they replaced the door. They told me the spring inside the door malfunctioned. Well, here I am again, having the exact same issue! I’m sure I will have to fix it myself this time, which sucks because it doesn’t last a YEAR! this model isn’t worth the hassle. I’ve had microwaves last me more than 10yrs. In fact, the microwave I replaced this with was the original one installed when my home was built. It’s only pretty but, it’s cheap and I found out this is a common issue. I haven’t been able to get in touch with Samsung yet about this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lydia,
We can feel your disappointment with this microwave. We are here to help you.
Please see page 19 of the user manual for steps on how to clean the microwave door as this might be the cause of the door not to close properly.
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147811530), and it will help our team pull up your information.
^Rodel
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si far good microwave and customer service very helpful
I would recommend this to a friendOff the counter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love having this microwave over my stove. It is off the counter.
I would recommend this to a friendSuper Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use with some automatic choices along with the ability to enter time and power levels. The exterior and interior are easy to clean.
I would recommend this to a friendSamsung over range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung over range microwave is great quality and looks greatbin pue kitchen . Match perfecy with our samsung stove
I would recommend this to a friend- Cons mentioned:Door
Microwave Mayhem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung microwave. This one turns on when you just shut the door! The last one was a convection oven and air fryer, and the microwave feature didn’t work!!! It’s a microwave! It took them 2 attempts to fix it until samsung was willing to exchange it out. Hopefully 3rd time is a charm!?!? If not I’m getting a different brand. It’s hard to match black stainless steel perfectly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ! I understand that you are not happy with your microwave. Turning on just closing the door is enough to pose a concern and I would like to help rectify the concern by sharing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143908536
Thank you for choosing Samsung. ^Nic