Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
Excellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave matches beautifully with my other kitchen appliances
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase, works great and looks sharp.
I would recommend this to a friendRight fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i expect a microwave to be, simple, powerful, sleek easy to clean.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Total tech had it installed in less then 20 minutes.
I would recommend this to a friendgood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is easy to install and easy to use , but the fan is little loud noise
I would recommend this to a friendPay attention to the specifications
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the vents are on top of the microwave. I would return if it wasn’t to late. Not a bad microwave. It does what it is supposed too. The install was trash too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Frankie,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal tray is smaller than the similar prior model I had, and the fan has only two speeds (vs. four in earlier model). It does heat-up things faster though and is a nice design.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144026170) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a great color and was in great condition. Just wish it had 1 button express cook feature.
I would recommend this to a friendSame today and yesterday!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is old reliable I really like this microwave..
I would recommend this to a friendExcellent Over-the-Range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent Microwave for a reasonable price. I like the the looks, the settings and the way it cooks the food.
I would recommend this to a friendIt’s a microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bit pricey but it’s a good looking microwave that works. Not complaints. Heats my food like it should.
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good is really good and was worth the money,easy to use
I would recommend this to a friendBeautiful microwave!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks beautiful! So glad I bought this one.
I would recommend this to a friendDallas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look. Works great. I have the matching oven to go with it in my new kitchen. Would recommend!
I would recommend this to a friendvery good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. quality, sound, general appearance
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a brand new microwave and nice not having it sit wasting counter space .
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed hassle free everything I get from Best Buy it’s a good idea for the warranty also
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a microwave. Control panel doesn't light up.
I would recommend this to a friendSamsung Microwave is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Even the “done” chime is pleasant compared to my old one (different brand)!
I would recommend this to a friend