Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this so much, nothing less than perfection!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was a terrible experience then when we finally had it installed it did not work called Best Buy and was finally able to get the whole fiasco resolved this microwave hasn’t given us and problems and works and easy to clean.
I would recommend this to a friend - Pros mentioned:Size
Great replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace an old unit and this one was perfect
I would recommend this to a friend Easy installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. It matched up prefectly with old microwave since it was the same brand. Looks even better than the old white one!
I would recommend this to a friend- Pros mentioned:Appearance
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with new microwave. It fit perfectly and looks great.
I would recommend this to a friend - Cons mentioned:Button quality
Okay but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works pretty well, but the buttons aren’t as easy to press as I expected. Really have to put significant pressure for it to read the users’ input. Also the fan runs intermittently after closing the door which seems like an electrical problem with the unit. The only fix we found was to shut the door with some force behind it. Basically slam it shut.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Okbutnotbest,
We always appreciate customers who take the time to give us feedback. We apologize for the inconvenience you experienced with our product, especially since the buttons aren't as easy to press and the fan runs intermittently after closing the door. Please know we value your feedback and are here to assist you with your concern.
Let me share this link for your control panel concern.
The microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/.
Product Warranty
https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA
Please feel free to reach out with your issue regarding the fan running intermittently after closing the door with the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144788614
Thank you for choosing Samsung. Have a great day.
^^Ross
- Cons mentioned:Noise level
2 things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love it except for 2 things. The air vent is very loud and there is no "express" time, so when I press 1, it doesnt automatically start with 1 minute.
I would recommend this to a friend - Pros mentioned:Installation
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was as described. Works great install was not bad at all came with everything
I would recommend this to a friend - Pros mentioned:Performance
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Replaced my old one and this one does a great job so far. Don’t know how long it will last but so far so good.
I would recommend this to a friend - Pros mentioned:Performance
A solid middle of the road microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a premium for the black stainless steel. My product of choice was not available in black. The microwave has all the basics and works great. I would recommend.
I would recommend this to a friend - Cons mentioned:Button quality
Good purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Dialpad buttons are little hard to press, but you will get use to it. Neat and sharp look! Make sure of the measurements!
I would recommend this to a friend - Pros mentioned:Appearance
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a GE microwave that was starting to not work right. I already have a Samsung refrigerator in black stainless steel, so I wanted to grab this to match the rest of the kitchen. It’s working great, has a good amount of room, and looks great in our kitchen.
I would recommend this to a friend Great color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a microwave, but it does its function and looks good.
I would recommend this to a friendBudget friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches the rest of my appliances well. Fast delivery.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality. And the black stainless steel looks sharp in my kitchen.
I would recommend this to a friend- Pros mentioned:Installation
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, beautiful, easy to install.
I would recommend this to a friend Clean Simple design with intuitive controls.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is by no means fancy. However, it heats evenly and quickly. It is also very quiet. We mainly got it to match the fridge that matches it but it is clean looking and has the features we need.
I would recommend this to a friend- Pros mentioned:Size
Great Microwave!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Love the color! Fit perfectly in my Kitchen and works really well.
I would recommend this to a friend Love the finish and performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an old GE microwave that was installed before we bought our house. I wanted to match my other Samsung appliances, so I bought this to replace it. Works great and looks just as great!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced microwave. Functional. Works well for the price
I would recommend this to a friend