Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and price unbeatable Great addition to kitchen
I would recommend this to a friendMicrowave hood combination
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really great. Convenient space saver with really good looks
I would recommend this to a friendFan onlo has 2 speeds, not 3 that are in the specs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs show this microwave has a 3 speed fan, but it only hasvtwo speeds.
I would recommend this to a friendBrand response from Samsung
Posted .KennethS, sharing your review about your microwave matters. Allow us to help you with this.
The fan speed of your microwave can be either Hi or Lo.
Please see page 10 under the "VENT BUTTONS" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146597839) to help our team pull up your information.
Have a great day.
^Camille
Great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great great puschase would recommend to family and friends
I would recommend this to a friendBeautiful microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! Matches perfectly with my Samsung stove!
I would recommend this to a friendEase of ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless, was very easy to order and pickup.
I would recommend this to a friendndreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Worth the price. Happy about the quality.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best and also very reliable. Love the color. Highly recommend.
I would recommend this to a friendSamsung above range microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great quality easy to clean and easy to install
I would recommend this to a friendGreat product !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it matches other Samsung product.
I would recommend this to a friendComes across as high end, but it's a low end model
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic model, too much button pushing to get basic functions (like instant 30 seconds), No way to stop turntable causing issues with square plates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Blueskyca,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as you need too much pushing to get the basic functions. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144569535.
-Noraina
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first over the stove microwave and I really like it.
I would recommend this to a friendCan't go wrong with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design at a great price. Samsung is always great.
I would recommend this to a friendMicrowave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality microwave Great product Great price
I would recommend this to a friendGood basic unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic unit. Hard to see numbers and shows finger prints. Does outside vent to the back. Only up to a vent or just recirculate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rich,
We appreciate your product review despite your concern with the fingerprint smudges. We value all observations that help us understand how to make our products more convenient for our customers.
Here's the best way to keep your unit in pristine condition:
How to clean a Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00062285/
Best ways to clean your microwave:
https://www.youtube.com/watch?v=hCsRi0XC_zQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144880786 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and no fingerprints!! The inside is a perfect size!
I would recommend this to a friendGreat Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Nice finish. Easy to use.
I would recommend this to a friend2nd time Samsung Microwave Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave is functional and gorgeous!
I would recommend this to a friendsamsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first install failed.only the fan worked, had minor problem getting replacement. finnaly worked. not great but im satisfied
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's good to hear that everything has been settled and you are satisfied with your purchase, ukieme! If you require further assistance in the future, please do not hesitate to reach us through the channels listed below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
—Vannesa
Judith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time and everyone was very nice!!
I would recommend this to a friend