Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month, I still don't have good things to say. Over stove light too dim. Pizza setting not hot enough. Can't cook and use timer for something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to learn of the concern you expressed regarding your appliance. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143900633) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect microwave have a good style . I recommend it .
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch pad can’t be seen without a bright light, to illuminate it. For this reason, I wouldn’t buy this unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ronboy, I know how frustrating it can be when results and expectations do not meet. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957248) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it a few weeks ago and has been working just fine!
I would recommend this to a friendUser friendly microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big roomy microwave. Easy to use. User friendly.
I would recommend this to a friendPerfect for my kitchen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and looks great with my other Samsung appliances
I would recommend this to a friendAwesome microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works like a champ. Looks good also
I would recommend this to a friendlooks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works - great. looks really nice with the oven.
I would recommend this to a friendGreat looking microwave!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ventilation system. Work well and just what I wanted.
I would recommend this to a friendLovin’ oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went smoothly installing it. No glitches. Works well.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I Expected. Pleased with the ease of use
I would recommend this to a friendVery nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in our kitchen and fast delivery, thank you
I would recommend this to a friendFan is LOUD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bigger and stylishly sleek. Buttons are hard to press and the fan is loud as a vacuum cleaner at a carwash. Easy to install but, you'll need 2 people to install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rich, we thank you for taking time out of your day to leave us this feedback. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3CeHdZ6). In addition, here is a link to a guide to assist you with your concerns on the control panel (https://bit.ly/3fxm1Up). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574450) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. easy to figure out controls. I like it.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in this item. It does not have the same features of my last microwave (GE). It is frustrating to use at times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We welcome you to our family. Thank you for choosing Samsung. ^Brad
Fine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet but hoping it works as described.
I would recommend this to a friendLousy microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had about year and half. Had to have repaired already and broke again. Turns fan on off at a whim
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lori,
We can't imagine what you are going through with your microwave right now. Let us help.
Please feel free to contact us using the options below. We look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number (1148930636) to help our team locate your information when you message us.
Thank you.
-Ricardo
Bad Unit and Problems with Replacement ....
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Aug 6th. Wasnt Installed until Late September due to a modification I had to pay for on my home. On Thanksgiving while cooking, I had an item in the Microwave waiting to heat. I went to grab the door to add an item but my finger missed and barely (barely) pulled on the door. The Microwave started. Without any button being hit. The light came on and the plate rotated. I tried to duplicate right away but due to the oven going and three burners, I didnt pay enough attention at the time. A day after Thanksgiving, I tried to duplicate this and I made it occur over and over. Contacted Samsung and they are saying it can't be fixed and are trying to Lowball me on Replacement Price. It was only " Installed & working " for 7 weeks when I found the defect. They are trying to discount what I paid by almost $50 ... Not Happy ......
No, I would not recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Black Stainless look, so far so good !!!!
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with our choise, works great and easy to use
I would recommend this to a friend