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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2093 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,104 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New so cannot attest to the test of time but it's much quiter than my former microwave. It looks very sharp against my birch cabinets. Really enhances things. It's beautiful inside and out with great, functional features. I like that you need to press start after the +30 seconds option - the microwave doesn't start automatically.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap and unreliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even ka last 15 months, panel stopped working, stay away

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GolamA, we understand the importance of a reliable microwave. Allow us to help.

      Here is a guide to help you troubleshoot if the microwave panel stops working.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150381384) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean, all appliances are the same color and brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greattttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this microwave because is easy to set, the dize, cook fast and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works great. Easy to use. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave is awesome!! The stainless steel looks so pretty and really makes my kitchen pop! And it also matches my stove so beautifully. Love the defrost setting and heats up food evenly. Would definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage - I wish 1/2 Star was an option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe my wife choose this at BestBuy. It arrived and i unboxed it, Then mounted it. If the packaging hadn’t been destroyed by my kids I would have returned it. I may just throw it out and go buy a different one. By a different company. I Love BestBuy and I have the subscription Care thing. I am disappointed that BestBuy sells prodicts this cheap. Stay away from this microwave no matter what. Seriously. No matter what. It is complete junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new over the range microwave it looks so good in my kitchen easy to work Best Buy install it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price does everything you will need it to!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good microwave, poor build.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave oven is fine and works well as you would expect. Regrettably the oven door is crooked and does not lineup with the frame correctly. The gap is only about 1/8” but it is noticeable. We expected better from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review of the microwave, PaulD.

      If you require additional support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and matches the ovens perfectly. Would recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m just a young adult fixing up my kitchen at my trailer and with the huge discount that I was able to get from best buy made my project and my wallets really happy. I honestly really like the product i recieved and the quality of the refurbishment that best buy has done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    99%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, good fit in standard opening. Love the fingerprint proof finish. The only negative is the finger pad requires a “strong” touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If first you don’t succeed....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a rough start with this one...picked this microwave up to replace our broken one but it had a defect. The thread for the internal anchor screw was missing. One side was there but the other one was missing, making mounting impossible. Bestbuy made the replacement process as good as it could be, and had the replacement quickly (had to order, model not in store). I was just out my time to deal with return/pickup process. The replacement had no issues, and so far so good. Those internal anchor threads seem pretty flimsy, maybe why they break easily.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to know you were able to get your microwave replaced, Whaty004! We hope you can enjoy your new one for a very long time. Jecca Samsung

  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use and it’s a good size unit. Happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave for the price. Easy to install. Had everything I wanted. More basic than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect microwave for our space and our cooking needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and functional albeit noisy fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new OTR Samsung microwave. It’s so nice to have it up and out of the way. The exhaust fan is very loud so it’s not used very often. I’m not sure if this is normal and I’m just not used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungmicrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, cooks very quickly, quiet, easy to clean

    I would recommend this to a friend