Customer Ratings & Reviews

WORKS GREAT. LOOKS NICE WITH OUR SAMSUNG STOVE AND REFRIG.

I am a samsung fan! All of my appliances are samsung and I have had no problems with them

It has the right size for a microwave, fits pretty much anything and it heats up food pretty fast. The light feature under it is also great with a couple different settings!

Great microwave! Easy to use. Great size and easy to clean .

I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

Works perfect, great microwave. This is a good price.

Nice microwave. Easy to install. Only issue is you can’t use kitchen timer and microwave at same time. Not a deal breaker

So far so good. This was basically an identical replacement for the same one we had for 16 years. I have no doubt this one will last 16 years.

Microwave works great! It was an open box in fair condition and actually was great looking. Only thing we were missing was the template to put it up.

No complaints, Looks nice and works great. Almost too great.

Work as intended good value Easy to install and looks great in black

We needed to buy a replacement microwave due to a handle malfunction. This one works and look great in the space!

We purchased this Samsung microwave to replace a Samsung model that was about 5 years old. I was pleased that the mounting template/existing cabinet holes and wall bracket aligned perfectly with our previous model. As others have commented the opening/closing of the door seems tighter than normal. Not exactly a big deal for us, but you do need to pull with a bit more force. We are pleased with this model's performance after a month of daily use by our family.

We bought it because the one that our house had as new broke. We have in mind buying all new kitchen appliances, reason why we picked the gun metal color that is what we want for our new appliances. I would of rated it a 5 start if it was not that the fan has a weird annoying noise when I set in in High. We have Total Tech support and I have an appointment for this coming Monday for them to take a look at it. Overall, I love out new microwave.

i do like the simplicity of this microwave, very user friendly and pretty to look at too

I love the microwave. The only thing I do not like is that the light could be brighter.

I love the microwave. The only problem I have with it is that it has functions that are different from my previous microwave and I do not know how to use them because I did not receive an owner’s manual. I asked the gentleman who installed it about the manual and he said there wasn’t one. He had already put my old microwave in the box so I could not check for one. That said, we like the looks of the new microwave, we like How easy it is to clear and it functions well.

Easy install replacing an older microwave using the same hardware and holes. However the unit will start on its own when pulling on the handle. Replicated over and over again mother reviews reported this issue. Took it down same week and returned for a whirlpool.

Works great. The only thing we don't like is the control panel doesn't light up, we have to turn on the kitchen light every time we want to make popcorn, warm up coffee or cook anything in the microwave. Also, aren't all TV Dinners and other frozen Pot Pies and things cook time based on an 1100watt cooking time. Why are most Microwaves 1000watts now?

My old over the range with outside vent micro died. Bought one of the same brand and got lucky. The new one fitted perfectly. No need for drilling holes of fitting a new rail. Even the went fitted perfectly. The new one is a little noise but keeps the house from smelling when frying things. The lighting is great.