Customer Ratings & Reviews

Works fine but my old Samsung could cook while also using the kitchen timer. This one can't. How do we go backward with tech?!

Nice microwave works great easy to use good design nice looking

Works and looks as intended Modern, un expensive, easy to install,

Excellent item well priced not too difficult to install

Works great!! Highly recommend. It looks really good too!

My wife loves her new microwave perfect fit for our kitchen

Good purchase nice microwave easy to install and sleek look

It doesn’t have all the bells and whistles my last Samsung had. It’s my fault I didn’t realize doesn’t have a feature to turn off the turntable.

Very nice looking microwave, instructions were easy to follow

Beautiful. Fits perfect the in store assistant was great. Happy camper

Works great!! The sales associate was helpful and knowledgeable!!

What better way to wrap up 2020 by giving someone a dented and wrong color Christmas gift. Thanks for the attention to detail bestbuy. Other than that the microwave works fine and installs easily. I will say the door sits slightly lower than the numeric pad and the right side top front corner protrudes about 1/8” higher than the left. It’s noticeable before and after installing. Summery. Blame the dent and jacked up door on manufactures defect. Poor quality control would be a safe bet because the box was in stellar shape. Blame the wrong color on Best Buy’s warehouse shipping department. I’d still recommend the microwave after only 3 weeks of use. I think I just had bad luck and got one that was assembled by a careless employee and then shipped by yet another careless employee.

I purchased the Samsung microwave as on open box since it was in stock and a regular new one was not available for a few weeks. Sadly the microwave had an issue with the fan motor and light staying on when the door was closed. I had to have a technician come out to fix it. He said it was non-repairable. and recommended I take it down and bring it back for a new one. The hinges were bent which I can't image wouldn't have been found during a quality control check. He straighten the hinges out as much as possible but I will have to have someone remove the microwave so I can return it and then have someone reinstall the new microwave. The microwave overall is average but I will certainly think twice before purchasing an open-box product.

Not a big microwave person but gets the job done. Super easy to install and easy to use.

Simple and good microwave. Easy to use and it’s perfect for what I need.

Great microwave and easy to install - warms up equally.

Fine microwave range. I had similar, but better power and capacity. Same Samsung. Now not available. Worked for 3.5 years. Then stopped. Repair is more expensive, then buying a new one. Hope it will work for the next 4 years. I have all Samsungs in the kitchen. All had problems. Next time I would never buy Samsung products. Last time I had all Maytags, just white colors. No problems at all.

I love my microwave!! It is so easy to use and matches my fridge perfectly

The microwave was on sale and in stock. It installed very nicely too.

Excellent microwave, good price, and handsome profile. Love it!