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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2125 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,125 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and a nice centerpiece in my kitchen area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the finish and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old GE microwave that was installed before we bought our house. I wanted to match my other Samsung appliances, so I bought this to replace it. Works great and looks just as great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Love the color! Fit perfectly in my Kitchen and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great micorwave beautiful look. It is very strong so not beed to have on more than a few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it except for 2 things. The air vent is very loud and there is no "express" time, so when I press 1, it doesnt automatically start with 1 minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very good. It installed nicely. The controls are easy-to-use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works pretty well, but the buttons aren’t as easy to press as I expected. Really have to put significant pressure for it to read the users’ input. Also the fan runs intermittently after closing the door which seems like an electrical problem with the unit. The only fix we found was to shut the door with some force behind it. Basically slam it shut.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Okbutnotbest,

      We always appreciate customers who take the time to give us feedback. We apologize for the inconvenience you experienced with our product, especially since the buttons aren't as easy to press and the fan runs intermittently after closing the door. Please know we value your feedback and are here to assist you with your concern.

      Let me share this link for your control panel concern.

      The microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/.

      Product Warranty
      https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA

      Please feel free to reach out with your issue regarding the fan running intermittently after closing the door with the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144788614

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 3 out of 5 stars

    good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but panel is hard to push to operate. good price thats all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your feedback on our microwave. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It lasted forever in my rental so I got another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy except for turntable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very good, maybe a tad quieter than our Amana which was donated to Habitat for Humanity to serve another family. One negative feature is turntable. Anything slightly off centered on the glass turntable is just enough weight to prevent table from rotating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality. And the black stainless steel looks sharp in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microonda 1.7 ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente mucroonda,tamaño adecuado y facil de manejar. El color me encanta.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FINGERPRINTS EVERYWHERE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functions and how well it warms, defrost, reheat etc. BUT I wish they made a fingerprint free one. I suppose it's the color as my stainless one before this one did n now show prints as bad. This one shows them allllll the time. Drives me crazy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid middle of the road microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a premium for the black stainless steel. My product of choice was not available in black. The microwave has all the basics and works great. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Samsung microwave , performs tasks well, replacement for previous one that was blown out trying to make hard boiled eggs. Best Buy had it in stock, rare find. Fast, clean delivery and installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello carmel, thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Micro wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shopping experience and got a great deal. And the sales lady and the warehouse guy that helped me load this was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article, very good capacity, excellent price, 10/10 service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice, fulfills purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better-than-average over-the-range microwave and if you're in the market for a new one, this ought to fit the bill. You'll find all the features you need for a microwave over the stove (light, fan, etc) and it offers a lot of various settings to make things defrosting and thawing easy. It cooks fully, but I've noticed it takes a little more time to cook than my old one at the same wattage. This is hardly a deal-breaker, but I found it peculiar. It's plenty roomy inside and it's decently priced. I'm sure one could do a lot worse and it looks great with stainless steel appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy and upgrade.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update from my old samsung microwave. This fit perfectly at the same spot and I get new features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, beautiful, easy to install.

    I would recommend this to a friend
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