Customer Ratings & Reviews

Great product, happy with the microwave for my recent remodel kitchen

I bought this as a gift for my grandmother, she loves it. Easy to install if you're handy.

Works great but in the short time span of the last 13 months is blown a fuse no biggie just hand to un mount it over the stove and take the thing apart and figure out what went wrong where not the end of the world but afterwards was able to fix it for aroubd 7 bucks for a 2 pack of fuses put it all back together and off to the races we went. As of 6/24/2025 it will randomly give you a static shock when opening the door! Needless to say i definitely wouldnt recommend this microwave unless your getting it for penny's on the dollar.

Absolutely love my new microwave! I just bought a house and needed to replace all the appliances starting with this one. Works and looks great. Can't wait to buy the rest of the appliances needed!

This is a better-than-average over-the-range microwave and if you're in the market for a new one, this ought to fit the bill. You'll find all the features you need for a microwave over the stove (light, fan, etc) and it offers a lot of various settings to make things defrosting and thawing easy. It cooks fully, but I've noticed it takes a little more time to cook than my old one at the same wattage. This is hardly a deal-breaker, but I found it peculiar. It's plenty roomy inside and it's decently priced. I'm sure one could do a lot worse and it looks great with stainless steel appliances.

Bought this as replacement for old samsung one which stopped working. Mounting was easy with existing setup,it would help if samsung standardized mounting holes. This looks stylish. Quality and performance i find good till now. Overall decent buy for price range.

We replaced an ERROR CODE 11 and more expensive Samsung microwave with this model. We were under the impression that attemting to repair the old unit would probably be a prohibitive cost, So we proceeded with purchasing this model Samsung. We hired a highly recommended installer who informed us that we made the right decision since the ERROR 11 was a harbinger of a pending very expensive repair. We didn't need a fancy smamcy new model so we opted for this unit. It does everything we need and then some.

Good oven. Not hard to install with a little help from a neighbor.

Nice item. Has worked flawlessly. Cooks evenly every time. Easy to use.

Excellent microwave though a bit tricky to install for a non professional.

Very easy to install, works very well and does not make a lot of noise.

overall good, this is the second one in a few years,

Microwave with self seems fine, but very disappointed that the motherboard was faulty and it had to be replaced a few days after it was installed

The perfect microwave for what we were looking for

I love it works great. I would recommend this one to everyone i know looking

works well, haven't had any issues with it, it's a basic microwave and that's all we needed

Works great didnt need any extra features. Qe replaced the night light with an led bulb as we like to keep it on in the kitchen as a nightlight. Great so far!

Decent quality and features but it probably pays to upgrade to a "premium" model with more bells and whistles

Buyer beware. If you have a warranty issue, Samsung has the worst warranty policies and customer service. I bought this microwave for my elderly mother. After about 6 months it caught on fire while in use and she immediately turned it off. I called Samsung and they sent Service Quick for the warranty repair. They determined the microwave was 'arcing' without anything in it and defective. I then asked Samsung to replace the unit. They advised that could take at least 20 business days and when they did deliver the replacement microwave, they wouldn't install it our haul away the old unit. I would need to pay for someone to install and haul away. Even though they acknowledged the unit was defective. After that they would only reimburse for a portion of the installation and haul away cost. This was a $215 microwave with a million dollar headache caused by Samsung's defective product and terrible customer experience. Their whole warranty process is designed to fatigue you down to giving up, which I ultimately did. I will never buy another Samsung product again as result of this experience. Their customer service and warranty policy is not customer friendly, to say the very least.

I'm very happy with my Samsung microwave. I was very glad that the installer warned me about the latches. He said they are pretty much the only part that tends to fail because they are made of plastic. By hitting the STOP button after the timer goes off you release those latches so they tend to last much longer. I've only had mine for 7 weeks so I can't say if it's helping or not, but I do appreciate the warning and will be more careful with the opening of the unit.