Customer Ratings & Reviews
- Model:
- ME17R7021ES
- |
- SKU:
- 6396300
Customer reviews
Rating 4.4 out of 5 stars with 1381 reviews
(1,381 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a small issue with 1st one but this 1 works and that is what i needes
I would recommend this to a friendRated 5 out of 5 stars
Beep, beep and done
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So our old one broke down and this is the perfect replacement. Over the stove and ready to go.
I would recommend this to a friendRated 4 out of 5 stars
Samsung OTR microwave 1.7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OTR Samsung microwave is quiet, door handle closes nicely, not as hard to open as my previous microwave. I would have given a 5 star if the select buttons to start any function were smoother, but you will need to be press a little hard to get it going with all selected functions. Spacious inside, the bottom glass plate sits flat, which is nice feature. Note the 30 seconds option does not automatically start, you need to select the start function. Best buy for sure, clean, quiet and so far very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Excellent’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service . Excellent customer care and delivery
I would recommend this to a friendRated 4 out of 5 stars
A Decent Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic microwave / hood. The 1.7 cu. ft. seemed a bit small at first, but it works well and we arent cooking large things in it anyway. Out of the box the door glass had a big scratch in it and the door sits slighting off of level so I'm not sure if the one we got might have been a return. But, it doesn't affect the function and we'd been waiting 3 months for appliances so we werent about to take it back!
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the right Price, settings and functionality are the best
I would recommend this to a friendRated 3 out of 5 stars
Hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like it too much hard to see the numbers. The inside of the plate gets hot when the light on the outside underneath it, his turn on. Always have to clear each time. I do quick start for heat
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have with your microwave. We'd be delighted to speak with you to provide the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149288413) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and dependable Glad I made the purchase a Best Buy. They have good service and good people Will shop there again for any appliances Much better than other big stores Easy to pick up appliances. The people are happy to help order it online. It was easy and efficient. The brand of microwave has very good reviews, which I always take notice of Also purchased a dryer and again good service for new people
I would recommend this to a friendRated 5 out of 5 stars
top quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing microwave especially for the price Excellent installation guide
I would recommend this to a friendRated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and get going. Replacement for prior microwave that went out. Functions like the prior one.
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but didn’t work out well for me. Mak sure you have an over the range design
I would recommend this to a friendRated 4 out of 5 stars
Microondas
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I am happy with the purchase, it works excellent and I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
BEST EVER…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awsome and very nice looking Mirco i recomend this one the best one !⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendRated 5 out of 5 stars
Best microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After how many years since it was purchased, I Still use the microwave with no issues. Great product!
I would recommend this to a friendRated 5 out of 5 stars
Great microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit performs well and looks good. When its on sale, its an even better buy.
I would recommend this to a friendRated 1 out of 5 stars
Handle broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this. I bought this one in 2020 i think in June while i was remodeling my bassement, and we moved to the house on November 2020 so i used it for 3 years now and the handle is broken as you see in the picture! I have never seen a broken microwave handle before! We lived in many places and we used very old microwaves but never saw this. We also use it very gently and every once in a while! Now i cannot use it and i will have to buy a new one after only 3 years!! Does not make any sense. I never thought Samsung are that cheap and poorly made!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarah86,
We understand that this experience is different from what you anticipated. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via e following options:
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146527260 to help our team pull up your information.
Have a great day.
^Aloe
Rated 5 out of 5 stars
Microwave is easy to use and right size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new microwave to fit in a finished kitchen and so the dimensions were extremely important. There are not as many preset buttons as some others but the simplicity makes it easy to read, even in dim lighting. The interior size is big enough for a full size casserole, the power is good and the fan works better than our last microwave. Our only complaint -- you can't use the timer and cook at the same time (which was possible on our old microwave). So - if we set the timer for something in the oven and then want to heat something up in the microwave, we have to turn the timer off. Fortunately, we have another timer on the stove top.
I would recommend this to a friendRated 5 out of 5 stars
easy install, solid quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a Samsung unit that started to rust in the inside. Was able to get this open box for an even better deal. It was basically brand new. It looked like the person who purchased it didn't realize these things had to be installed and just returned it. Basically it's a newer version of what I already had but it has the fingerprint proof coating which I love. Other than that, it is working as expected. Can't complain. Some people complain about the buttons being hard to push but it doesn't bother me. I'm used to it. It fit exactly in the spot the old one went and installing it took less than 20 minutes.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and compared to the last microwave the door closes so that’s a bonus
I would recommend this to a friendRated 5 out of 5 stars
Microwave search
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, went looking for this exact model found it at best buy after searching else where should have started at best buy
I would recommend this to a friend












