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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $289.99

Customer reviews

Rating 4.3 out of 5 stars with 2113 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,113 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! The sales associate was helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Bit of a Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 1.7 Cu.Ft.Over-the-Range Microwave deserves 5 stars. Excellent Microwave! However, Best Buy's quality control leaves something to be desired, to say the least. The first one we picked up was evidently shipped from the manufacturer on the top outside edge of a pallet full, where the banding was over tightened to such an extent that it was obvious from the outside of the box that the item inside must be damaged. That did not stop BestBuy from selling it however. I returned it and BestBuy delivered another one. AND this one was damaged in the exact same manner but not nearly as severely. This one still functioned, so to avoid further hassle we kept it. Once installed, the damage was hidden from sight and was fairly slight, especially compared with the first one and doesn't seem to impair its performance, thankfully. In BestBuy's favor they delivered the second one promptly and without charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No separate timer function while cooking; good oth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but my old Samsung could cook while also using the kitchen timer. This one can't. How do we go backward with tech?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and good microwave. Easy to use and it’s perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple over the stove microwaves and this one is by far the best. It was easy to insteal, although we needed more tape for the vent and replaced the hood in the process. It allows you to enter time to the precise digit. Easy to clean. Doesnt over cook food even on defrost... had to adjust popcorn time though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms food faster and low noise as compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I am very satisfy with the design and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The Microwave is same interior size as my previous one but does not hang as low which give better cooking space on stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, heats up quickly, easy to use, quiet while runing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works well. Samsung has great appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Hears good extremely fast compared to any other microwave brand we have used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have all the bells and whistles my last Samsung had. It’s my fault I didn’t realize doesn’t have a feature to turn off the turntable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality exceeds the low cost expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to install, and works like you would expect a Samsung product to work.... excellent! Can't beat the quality for that low a price.. any time we need to replace the over the range microwave in our 400+ rental properties I will purchase the samsung microwave every time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It was easy to install, as long as you had two people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was on sale and in stock. It installed very nicely too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kitchen! Looks amazing and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new over the oven microwave because my old one died. I bought this for Black Friday and thnk goodness it was on sale. It was supposed to be the same model that i had, but it came with less options built in. Oh well, at least it fit in my space. Overall, not bad, but it ls a microwave and it serves its purpose. Overall I'm happy with my buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over the range Samsung microwave since we have the Samsung double oven. It fit perfectly and looks nice and sleek. It works well, as it should, and has good interior size. Also, the price was right especially since it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Not complicated features at all. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 3 out of 5 stars

    Decent Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not a ton of offerings in Black Stainless for microwaves in my search for a replacement after ours kicked the bucket 2 years into owning our new home. We chose Samsung since we had a color matching fridge and other appliances already. This thing was a pain to install but I honestly believe any other microwave would have been the same. However sometimes when you close the door after using it if you do it just right (or wrong lol) the microwave will turn on again. We have become use to it and rarely do it now but, it would be more of an issue if you have kids using it imo. It looks nice and cooks well. Outside of the random on when closing the door we have no other complaints with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to get a better cooking experience with your microwave, Miketex90! Let's have your unit fixed right away!

      If your microwave turns on by itself after you close the door, you may need to clean the door, check the latch, or ensure it is closed all the way. Learn more from these details.

      Microwave turns on by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      You may also watch this video about "How to fix range and microwave":
      https://www.youtube.com/watch?v=N064z8CQ8XA

      For additional reference, I have also shared your model's user manual about disabling the Child Lock to avoid accidental touches. Turn to page 10 under Child Lock:
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145355258, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

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