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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1382 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,382 reviews
  • Rated 4 out of 5 stars

    Lighter Larger Better Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much lighter in weight than the one I removed with a larger cooking area. The only thing I don't like about the microwave, is instead of one button pushing for time to cook such as 1 for 1 minute, the cook time must be entered 1.00. I liked the ease of just pushing one number.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DECENT MICROWAVE JUST WISH IT WAS MORE RELIABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave with adequate features just wish it was more reliable. Have had 3 of this model now and they never last more than a couple of years apiece. My cabinets are installed around it and the mount is mounted so I’m kinda stuck unless I want to make some major adjustments.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 3 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave as part of the appliance bundle. The microwave feature worked well as expected. A couple of the features i'm not too crazy about. The fan is fairly loud even at the low setting. You can't hear much above the noise. Fortunately, I don't use it that often. The over the range light is very dim. Even my 20 year old microwave that I replaced it with had 2 dim lights. I replaced the bulb with a led but it didn't make much of a difference. This light I use all the time. Wish it had a 1 button start like I had in the past. You can hit +30 twice and start for a minute or enter the full time. The unit looks nice and microwaves food evenly but if I knew about a couple things I might have bought something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We thank you for your review that provides us insight on what our customers are looking for. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH IT SO FAR SO GOOD GUEST SAID LIKEWISE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave especially for the price. It seems to heat really well and is quiet. The door is a little harder to pull open than my old microwave, but it’s still a nice appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking unit fit perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old kenmore with this nice stainless microwave. Fit perfectly and matches the other 4 Samsung kitchen appliances. In there efforts to minimize energy only the digital clock is lite. No other controls are back lit making turning on kitchen light to see touch points a must. All features I’ve used work as expected. Noise level except able. Overall pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a replacement for almost the same model after a couple of years of a lot of use! We love this one so much more and the no fingerprint is an added bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked the unit up at one of their warehouses. It was ordered "online" ahead of time and when I picked it up they loaded the unit into my vehicle for me. This unit replaced a Kenmore unit that started to have electrical issues. The microwave's top screw holes were in a different location then the Kenmore and also the mounting bracket had to be moved a little bit for this unit to fit. Everyone was friendly at the warehouse. Overall, if the unit has no issues as time goes on, it was a great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newfangled warm up gadget.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to carry it out to my truck by my self. No help from the Best Buy lady. Kinda odd, don't you think. Well, here goes. You can push them buttons all day and the thing just sits there. You gotta really mash them buttons and it still doesn't work sometimes. Had my old microwave oven figured out real good. It could cook pop corn likity split. The installation instructions weren't much help. Installed it myself. I like the microwaves with a dial. Just turn the dial and there you go; it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattO,

      We recognize your feelings regarding your microwave button not functioning properly. We would love to help you.

      Below is a link with steps to help you if the microwave buttons are not working.

      The microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      We'd love to speak to you directly to provide more assistance.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962596) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Pretty good replacement device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little noisy otherwise great device. The installation was pretty simple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave 1.9 cubic inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I'm very happy with the installation you guys did that was very smooth thing I don't like about it is you sold me a microwave that doesn't have background lights in it they have to get a flashlight or turn the lights on to be able to see the numbers and I think that's so unreasonable that you would allow somebody to sell something like that otherwise everything is fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use-just press # seconds and Start!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven is superior to many others we have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave over thr range is ideal for our use. It easy to use and i appreciate the turntable bring slightly recessed and this makes it easier to place items in the oven because is not as high as our previous oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave.It heats up fast and and uh, it is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for the need from my family and easy to clean and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use of the functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean and quiet when in use. I love the easy cleaning of the stainless steel when removing finger prints or smudges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and effective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I measure twice. The template included with the hanging instructions was over a 1/4 inch off and would have made the two hanger bolts difficult to line up. Other than that it was exactly as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performance. Quiet operation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built very solid. Gets the job done. Just wish it offered more/other reheat options. Very quiet operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2021

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with the Samsung range however I find that it takes more effort to press the buttons than your average microwave so that's why I'm taking off one star (especially since it's raised above my head). I also wish that it would start automatically after pressing any of the # buttons and the +30 seconds but this is definitely not a dealbreaker by any means!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one due to my daughter blowing up the first one. Overall it's perfect and no issues

    I would recommend this to a friend