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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $289.99

Customer reviews

Rating 4.3 out of 5 stars with 2114 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,114 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine; stronger wattage than our previous microwaves, so have had some burnt popcorn (the popcorn button is mis-timed). Was pleasantly surprised to find that the surfaces are fingerprint resistant...very satisfied with that. The only other minor complaint is that it is a little louder than expected; not terrible, just a little loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new microwave. It was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great appliance!!! Love the color! It works great I am so glad we bought !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poocirn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave for the price. Quick replacement when mine failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works and looks great! Runs very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine but should match previous gen mounting holes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and is surprisingly light for it's size which makes it easier to mount. I replaced a 2016 model that died which looks almost identical but it didn't have as many fan control features for some reason. This is losing a star because the mounting had been changed on the top from an older version which was super annoying, I specifically purchased another Samsung in the hopes it would be the same since it's basically the same microwave in all other respects. It was kinda annoying to re-drill and find the right measurements and avoid the original holes. I template paper would have been super helpful. So yeah fine device for now but beware it doesn't match on the mounting from previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Samsung built in microwave.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great and is very stylish. Installation was easy and functions very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation

    Rated 4 out of 5 stars

    Great looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave . Easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed for a couple weeks now and it does everything I need. Cold food in, hot food out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install,only complaint is that you have to ensure the door is closed properly as it emits a sound as though its in operation,when it isn’t

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    EasyCook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Fits perfect the in store assistant was great. Happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have not had any issues. Would recommend over all other brands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave works great easy to use good design nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. I bought it specifically because it doesn't have quick starts for the first few numbers (so you can just press however many seconds you want vs. having the numbers be preset options.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, very nice look, heats the food quickly, so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is excellent. The door is a bit harder to open* than my old one. This might be a very good thing if you have small children who you don't want to use the microwave without you being present. They will probably need help opening the door. *I have to pull harder to open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great service for delivery and installation

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Samsung black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit... seems to work fine. Had a problem when first installed with the door not closing properly. After a few times it appears to have worked itself out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PatrickB, we understand the frustration if your door won't close. Let's get the help you need.

      We recommend ensuring that the door seals are clean and that the door closes properly. Be careful when cleaning the door seals to avoid accumulating particles that may prevent the door from closing correctly. For more details, please check the link in your user manual. Turn to page 19, titled "Cleaning the Door and Door Seals."

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148840250) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I love it. My first one stopped working apparently because I didn't turn on the fan while canning and the hot steam for extended time damaged it. NOT making that mistake with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and elegant design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, good price, and handsome profile. Love it!

    I would recommend this to a friend
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