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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1382 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,382 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave it was easy to install works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Overhead Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this through Hone Dept originally. I was given the run around on delivery and install so I got my money back and purchased from Best Buy for less money. The delivery and install was still boggled (apparently the internet schedule dates didn’t match up with the delivery dates that were actually available) but they fixed it the next week. It’s a great microwave but I wouldn’t definitely confirm that delivery dates you schedule are accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave at moms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave for my rental Very easy to use and fit perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, but vent fan is loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and it works fine, but the fan is so loud when we turn it on. We thought maybe the BB installers did something wrong, but we recently had this uninstalled and reinstalled due to getting new cabinets, but the vent fan is still very loud. I don't think we will be using the fan too often. Other than the fan it looks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Large enough to hold large containers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little small tray but other than it is fine for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs just as well as higher priced units. Has great lines and easy function buttons. Great bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave fit to my space and very quite. It does not make a loud noise when you are using it. The price is fair for the brand name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took too long but it was worth the wait. Perfect for the space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great option for appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last 10+ years, I have purchased a number of appliances at BestBuy. I think it is a great option compared to the home improvement stores. For the microwave, I did a pickup and it went smoothly. I wish that BestBuy offered a more comprehensive service for parts but there are a number of other options with the manufacturers and resellers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected but but my 15 years old Samsung Microwave was better than this one. Old one was warming food evenly but this one warm half then other half when i put it again for few more seconds. i like all the future it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features, and the sensor cooking works very well. The only issue for us is the air fry option takes a rather long time compared to our basket style fryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung microwaves it goes with my other Samsung products

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad Product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Product. Right after my product complete 1 year, the door latch got broken. I had to buy and return more than 2 of this model and when I found one, we had this issue with the door not getting locked when closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave that fit perfectly according to the size it mentioned. Heats everything well and is very strong and durable. The fans work amazing when I am cooking. Overall would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it does what it made for. We replaced the old one and feels good to have a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a difference 9 years on the same model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the changes from our first Samsung microwave 1.7 . Installation temp let. Was needed even though it’s the same model nine years difference the bolt holes and cord are completely different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around, I decided on this microwave to replace my 20 year old one. I got the install by Best Buy as it didn’t seem worth it to try on my own. It works exactly as you’d expect and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and fit for purpose. I enjoy the fact that I can perform several functions on this microwave , cooking, defrosting, I used this to bake! Just saying it’s a yes for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, no issues.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this particular microwave to go with the matching range. There’s not much to say other than it works. The vent function is not overly noisy but it’s not the most quiet either. The touch pad is a little less sensitive than I would like it to be. You have to really press the button rather than just place your finger over them. Overall happy with purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rcracerg911, congratulations on your Samsung Microwave. I am so appreciative of your honest feedback. I will definitely be sharing your opinions with our design team. We welcome you to the family and are so grateful for you choosing Samsung. ^Brad Samsung