Customer Ratings & Reviews
- Model:
- ME17R7021ES
- SKU:
- 6396300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.
This summary was generated by AI based on customer reviews.
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.
Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.
Manual
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145986183) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Appearance, Performance
Cool looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Works great. More powerful than our last.
I would recommend this to a friend Good midpriced microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent lower priced microwave. could use some extra settings.
I would recommend this to a friendNice Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. It does show fingerprints you can see from the side. Works great but have to cook a bit longer than the microwave we had previously.
I would recommend this to a friendShopping experience at best buy, Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was knowledgeable and helpful! Showed me how to operate my new purchase in real time! Great!
I would recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price works wonders has lots of room! Awesome product
I would recommend this to a friend Good and dependable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good. Gave been using it for over a year without any issues. There are no brightness levels for foot light but thats not a deal breaker.
I would recommend this to a friendGreat overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good microwave. I will give it 10 on 10 design, functions and power. Specially the exhaust system is really good. Only thing i dont like is the warm tone light bulb color on the bottom of the microwave.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model with this microwave. Very easy to use and easy to clean
I would recommend this to a friend good looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good but panel is hard to push to operate. good price thats all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your feedback on our microwave. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product. But it doesn’t seem to be drawing up air well when the fan is turned on.
I would recommend this to a friend- Pros mentioned:Appearance
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the combination & appearance with the appliances In my kitchen all by the same product. I haven't really used It, due to I just received today. Technician had to do some adjustments figure out measurements accurate of installation. And was able to resolve issue & completed installation..But, yes! So far
I would recommend this to a friend - Pros mentioned:Performance
Great microwave. Looks good!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good looking microwave and works great! I love it.
I would recommend this to a friend Replacement but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. After a year the plastic pieces that kept it closed broke. To be fair, that probably says more about how rough my kids are vs. any issues with the microwave. I am a Best Buy Plus member so this is my replacement. We didn't get a different one as this one does a good job.
I would recommend this to a friend- Cons mentioned:Noise level, Timer
It cooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad
- Pros mentioned:Size
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic microwave. Matches Samsung stove nicely
I would recommend this to a friend I love my Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my Samsung Over-the-Range Microwave! The 1.7 cu. ft. capacity is just what I needed for efficient cooking and reheating. The stainless steel design not only adds a touch of modern elegance to my kitchen but also makes cleaning a breeze. The range of features and presets are incredibly convenient, providing versatility in cooking options. The microwave's performance is top-notch, and its sleek design enhances the overall aesthetic of my kitchen. It's a reliable and stylish addition to my home, making kitchen tasks a delight!
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent, it’s good quality and fit perfect in my kitchen
I would recommend this to a friend- Cons mentioned:Door
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed as I had to buy this product again after 3.5 years, the door or sensor got defective. The microwave will come on once you opened the door. Had to purchase again the sameone to be able to match the rest of the appliances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose A,
We know how essential it is to have a microwave in our home. We are here to help.
Please see the link below for steps if the Samsung microwave is not turning on.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147411194, which will help our team pull up your information.
^Rainly
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and a nice centerpiece in my kitchen area.
I would recommend this to a friend
