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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1388 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,388 reviews
  • Rated 5 out of 5 stars

    Great microwave. Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy microwave to operate. It fit above the stove like it was made especially for our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid microwave, just wish it had automatic cooking times. Ie. Press 1 for it to automatically start 1 minute cook time, ect…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new microwave over and everything else I have purchased in the major electronic area and well as TV's are all Samsung. This unit was a replacement and easily fitted in and was actually slightly larger than the one it replaced. I'm very happy with what I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t miss it until you don’t have one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is noisy but it has worked well. It’s use had been limited to reheating coffee or making eggs for breakfast and veggies with dinner and of course popcorn for snacking. It has performed as expected. It looks nice, the controls are intuitive and it was inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice sized microwave for us. It's more powerful than our old one. It looks nice and works fine. The only thing I didn't like was a trivial thing, the 30sec. button, you have to push it then push the start button. Our old one started with one push. I like that the control pad is not overwhelming with button choices, it's simple to use, I recommend this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, plenty of room and easy to install. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with this microwave very sleek and modern.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    got 2 lemons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return 2x, first one would turn on and stay on once door is closed, 2nd one fan/vent would not work.. went w a whirlpool

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveU,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Very basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior is cheaper plastic and stains easily. The buttons are difficult to press and there are no quick start options (ex. press 1 for 1 minute cook time ). But for the price, it looks good and I haven't had any issues with it so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James! Thanks for letting us know what you think of the microwave. We appreciate your feedback. ^Jecca Samsung

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door latches broken. A hook that holds the latches spring inside the door is made out of plastic broke. Purchased 15 months ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RubisP, we know how disappointed you are with your microwave's door latch, as the plastic that holds the spring was broken. We are here to help you.

      To check the availability and compatibility of the needed part for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150532710) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung 4 Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been amazing, we have everything Samsung and will remain loyal to the end!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but loud.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works. A lot louder than the 10-year old unit I replaced. The lower light went out after 2 months.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickD, we understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a guide to assist you if your microwave is noisy. Please play each sound and pick the sound that matches the noise you hear from your microwave. Kindly click on the embedded word if one prompts.

      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Please see this link to your user manual for the step-by-step guide on replacing your cooktop/night light. Turn to page 19.

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148760455) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to my new kitchen design Very space and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was delivered on time and installed in a jiffy. The microwave is easy to use and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say make sure you have two able bodied people to install this. With that being said I found the instructions easy to read and follow. It was up and running in 10 maybe 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Likes This Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our 30+ years old electric range/microwave with this new SAMSUNG's range/microwave. I've been using this SAMSUNG's microwave for about a month. The control panel is easy to use and very intuitive. All of the functions I intended to use are working as expected with no issues. Above all, my wife likes this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Press the desire number to start.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would turn on with just pressing the desired number of minutes without having to press start.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok at best. Disappointed is all.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of downgraded from last unit. Switched from fridigeair. Was spoiled with double bulbs to illuminate stovetop. Control panel seems to hide itself. Impossible to read unless overhead lights are on. I miss having more auto on features. Performs adequately at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review about your overall experience with the microwave, Smitty.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Great looking, missing a few functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this microwave. It goes great with our Samsung oven. However, for how large the inside is, you'd expect the plate to be larger, too. But instead, it's only 12 inches in diameter! I didn't read this when I purchased it. Another bummer is that I can't seem to get it to keep a timer AND cook something at the same time. Another feature I miss is the beverage reheat or plate reheat for left overs. This has a reheat feature but you need to get out the manual to understand what the numbers mean. The fan works amazing though! It really takes the warm air from the oven out of the room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Another great Samsung kitchen appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into our house and the previous microwave just gave out. I have always trusted Samsung electronic not only for TVs and tablets but for kitchen appliances. This one did not disappoint. Sleek design, great functionalities, quite and matches great with our other Samsung appliances. Highly reccomend this microwave.

    I would recommend this to a friend