Customer Ratings & Reviews

My earlier Samsung failed. It would begin running when you opened the door. I bought this to replace it. After installing it (along with a hired handyman) and we peeled off the plastic sheet covering the controls, the face of the controls looked like it had melted. So much for quality control. I then had to run to Best Buy for a replacement while my handyman was sitting in my home. We have had issues with our Samsung fridge and stove as well.

The first unit failed after one day due to a motor noise. Best Buy replaced it with no hassles and the new unit is working fine.

Excelent, it’s good quality and fit perfect in my kitchen

Worked nicely for just a little over 12 months, then the door would not stay shut. It was just over the 1 year manufacture warranty. Luckily, I had the Best Buy extended warranty. An expensive Samsung microwave should last longer than one year. I would not recommend.

Staff was knowledgeable and helpful! Showed me how to operate my new purchase in real time! Great!

I am always hesitant to purchase a Samsung, due to many negative experience in the past. But due to a sale, I decided to try it again. So far, all is working well and it is a very nice looking microwave.

Beautiful and a nice centerpiece in my kitchen area.

I replaced a Samsung with a Samsung. I like the appearance and the simplicity of use. As an older person I do not need/want internet capabilities or complex steps to use

Microwave works well and is surprisingly light for it's size which makes it easier to mount. I replaced a 2016 model that died which looks almost identical but it didn't have as many fan control features for some reason. This is losing a star because the mounting had been changed on the top from an older version which was super annoying, I specifically purchased another Samsung in the hopes it would be the same since it's basically the same microwave in all other respects. It was kinda annoying to re-drill and find the right measurements and avoid the original holes. I template paper would have been super helpful. So yeah fine device for now but beware it doesn't match on the mounting from previous models.

I have replaced my old GE with this one followed instructions and installed easy. Nice working .

Fine microwave range. I had similar, but better power and capacity. Same Samsung. Now not available. Worked for 3.5 years. Then stopped. Repair is more expensive, then buying a new one. Hope it will work for the next 4 years. I have all Samsungs in the kitchen. All had problems. Next time I would never buy Samsung products. Last time I had all Maytags, just white colors. No problems at all.

This microwave works very good. It installed nicely. The controls are easy-to-use.

So far so good. Easy installation and works great.

Excellent article, very good capacity, excellent price, 10/10 service

Excellent delivery Good Service Better Follow up and closure

Great micorwave beautiful look. It is very strong so not beed to have on more than a few minutes

Its good. Gave been using it for over a year without any issues. There are no brightness levels for foot light but thats not a deal breaker.

Beautiful microwave. It does show fingerprints you can see from the side. Works great but have to cook a bit longer than the microwave we had previously.

Nice looking and very powerful! The price was a good deal too.

So far I'm happy with the microwave but the installation company installed it incorrectly. It's not level and despite several calls to have them fix the problem, they won't respond.