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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1381 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,381 reviews
  • Rated 5 out of 5 stars

    This microwave is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It is stronger wattage than we are used to, but I am glad. It heats up things in half the time. It is super durable and is easy to clean. I love this microwave!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 1.7 cu ft OTR microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave went out and this one was easy to install. Works fine and the price was reasonable. Hopefully will get more years of service then last one. Time will tell.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelH,

      Thank you for your feedback on our microwave. We're glad you like your new unit. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 2 out of 5 stars

    Get a different brand!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this one won’t fail like the other one! I got a brand new one when my first one failed. Then the brand new one failed after a few months of use. I was shocked! The first one started burning inside of it. Other reviews claim similar issues but some report none. Hence I got a second one. A few months later the rotating plate was humming and which was so noisy I couldn’t live with it. At that point I exchanged it because I could no longer return it for a refund. I think the more expensive ones are made better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AbigailC,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought it many times for my investment properties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shopping experience and got a great deal. And the sales lady and the warehouse guy that helped me load this was fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking unit, works well, fan a bit noisy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking unit that for the most part works very well. Being a mid-priced unit it doesn’t have a ton of extra options. The functions it has are enough for our use and for the most part they all work well. The unit heats up food and beverages nicely. Would like to have LED lights for stove top and microwave interior instead of the incandescent lighting the unit comes with. LEDs are much brighter and more energy efficient! Not sure why they are not used on this model! The main Con I have is the exhaust fan is a bit noisy. This is advertised as having a quiet, powerful exhaust system and it is not quiet at all, especially on the high setting. This had to be set up for rear exhaust during installation so not sure if that affects the noise level. It seems to exhaust air just fine. Because of that I give this unit a 4.0 rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my Samsung Over-the-Range Microwave! The 1.7 cu. ft. capacity is just what I needed for efficient cooking and reheating. The stainless steel design not only adds a touch of modern elegance to my kitchen but also makes cleaning a breeze. The range of features and presets are incredibly convenient, providing versatility in cooking options. The microwave's performance is top-notch, and its sleek design enhances the overall aesthetic of my kitchen. It's a reliable and stylish addition to my home, making kitchen tasks a delight!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.

      Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.

      Manual
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145986183) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using defrost cycle display reads cook, also have to hit start button after selecting +30 second feature. Easy installation.. happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery - driver communicated while en route to house. Very polite, knowledgeable, cleaned up area before leaving. Explained how to use microwave and asked if I had any other questions. Couldn’t ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for rhe price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a game changer—powerful, efficient, and easy to use. It heats food evenly and quickly, with a variety of presets for different dishes. The sleek design fits perfectly in my kitchen, and the interior is easy to clean. Great value for the price—highly recommend for anyone looking for a reliable microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it replace out other Samsung microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my microwave alot. It is easy to clean inside and out. The buttons are easy to read. It has some good features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung overhead microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the appliance and the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought this microwave for me for my birthday. Great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old microwave went belly up so looked around the store had this similar one in stock and ready for pick up in minutes, easy to install in same location and great working microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy and upgrade.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update from my old samsung microwave. This fit perfectly at the same spot and I get new features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality appliance that I have owned for quite a while now and no problems so far, easy to clean and no scratches. Delivery was fast and smooth and time frame was on point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The wave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave, heats good and adds an elegant look to my new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Maker of Superior Kitchen Products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and well built model. It is faster and stronger than the older model we had, which was a General Electric. We prefer this Model over our older one.

    I would recommend this to a friend