Customer Ratings & Reviews
- Model:
- MS19M8020TG
- SKU:
- 5887117
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Countertop Microwave's attractive design and convenient size as significant advantages, frequently praising its ease of use and sleek appearance. However, a considerable number of users have voiced concerns about the microwave's noise level during operation. Some also reported issues with the door's functionality and ease of opening.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Just no.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had two of these. First one was so loud it had to be replaced. Do to covid and no follow through from Samsung it took just shy of a year to get issue resolved. 2nd just stopped working. Just lights up now and counts down. No longer cook or spin. Picked up on 2/11/21 and quit today 2/28/21. Did not even make it a month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MaggieC,
I see you are having issues with your Samsung Microwave not cooking and it could be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143021465. We thank you for being a part of our growing Samsung family. ^Brad
Quality Microwave for a Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave... super fast and FREE home delivery... very easy to install (or it can be used on a countertop)... easy to use... and, a very good price for a quality Samsung product.
I would recommend this to a friend- Cons mentioned:Door
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic display is too soft Hard to open the door
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Microwave, I hear your design concerns with your Samsung Microwave and would like to share that with our design team for future products. We are here if you need any further assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067467. We thank you for being a part of our Samsung family. ^Brad
Pop Lock and Drop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Luxury Popcorn Maker on the Planet! Good for heating up food too but who does that these days? Perfect for Mother's Day!
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, definitely recommend. Works very well
I would recommend this to a friendAmazing Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, has been chewing through anything we decide to cook in it. The ceramic interior is also super easy to clean.
I would recommend this to a friendVery nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great and looks very nice, it fit well with the trim kit and was easy to install in a spot that used to have a microwave oven built in.
I would recommend this to a friendVery Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome! We are currently building and this microwave was a great option to be “built in” to our new cabinets.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Straightforward feature set of everything that you need as standard in a unit, so perfect for our family.
I would recommend this to a friend- Cons mentioned:Noise level
Very noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but super noisy. I can hear it from any room in my house when running, plus the lights are too low, can’t see much inside. And the trim is too wide, it won’t work if have a built in upper cabinet. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Me29! I'd like to provide you with this link (https://bit.ly/2HYaOez) that can help you determine if the noises you're hearing are normal or not, and what to do about them. ^Jecca
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Quality is very good and product is functioning great! Best Buy always selling good products!
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great, it looks awesome in our new kitchen and was delivered very fast
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is awesome, it works great. Heats up food super fast
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave it’s a little loud but nothing you can’t get past when it heats up so evenly
I would recommend this to a friendVery attractive microwave in our new kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and attractive in our new kitchen. I would recommend it.
I would recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid best buy if you can purchase anywhere else...do.
No, I would not recommend this to a friend.Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect microwave for my application.Works great..
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Michrojoe, I appreciate your feedback on your new Samsung Microwave. I am glad we were able to provide you with a great unit that works well and is easy to use. We thank you for being a part of our community and choosing Samsung in your home. ^Brad
samsung happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Get the in wall mount kit. Needs quick start buttons.
I would recommend this to a friendGreat countertop microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits in my kitchen perfectly! I Recommend!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great! Also looks amazing in our kitchen!
I would recommend this to a friend
