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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1280 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,280 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave, great price replaced a ten year old sharp. Great sale price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and like the ceramic interior. TRY IT! for yourself. Easy clean up. Others mention the noise but its not any different then others

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your feedback with us. Samsung loves hearing from our satisfied customers! ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does what I need it to do and more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Powerful and fits perfectly under the countertop in the opening in the cabinetry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very good and it works well. Doesn't seem to be as powerful as my last one but does a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome color! Good size for everyday foods.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Countertop Microwave with easy setup and preset buttons. Black stainless steel color is awesome and matched perfectly with my current Samsung refrigerator. Great size for the every day microwave heating foods.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Samsung - 1.9 Cu. Ft. Full-Size Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that quickly and efficiently heats or defrosts many different kinds of food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large size microwave. No issues. Buttons like any other microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second try is a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave had to be returned and replaced. The first one wouldn’t sit level and was warped. Contacted Samsung customer support and they were unpleasant and told me I would have to have somebody come out at my cost to confirm if it was defective. Brought it back to Best Buy and they were amazing. Best Buy replace the unit with a new one and it works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jesse,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Rodel Samsung

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Samsung microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is microwave is very loud. It's pretty good. Just wish it wasn't that loud. Other than that, it's a okay microwave

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mario,

      We appreciate your time in writing your experience through this review.

      I have shared a Samsung link below that can help identify what the sound is and what you can do to eliminate or minimize the operational sound.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145556898 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No issues on the counter top. Not a bad price either. Delivery was good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seems like a good microwave so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave for my basement kitchen to install in a lower cabinet (with modification). Looks great, runs normal but I cannot attest to the longevity because it won't get a ton of use. Suits my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung did it again,another nice product, sleek looking and functionality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty Awesome Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave went up and this is a great replacement!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there howdy, congratulations on your new Samsung Microwave. I am so glad you support us and appreciate your feedback so much. Thank you for choosing Samsung and welcoming us into your home. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Overall good microwave. Very stylish.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, certainly popular look on the outside. Main reason we bought this microwave, color and size. Only thing that is not great is that to me it is hard to see/feel the start and stop “buttons”, Or the lighting of the instrument panel. It is a little more noisy than expected. Inside is roomy for various dish sizes. Good buy, glad we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this one, we outfitted the kitchen with new Samsung appliances and this microwave was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact but has large capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the square large space inside and ceramic interior! Use this more often than I expected and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is big and heats quickly but it is very loud. It sounds like it is working really hard to hear stuff up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'd like to help with this! I have this link (https://bit.ly/3lyRcQO) to some useful information about the causes of different noises you may hear from the microwave. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave # 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches all the the appliance's. Easy to use. Easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with many sensor settings. Not 5 star for two reasons. First, the sensor presets overheat consistently. Second, the "add 30 seconds" doesn't automatically start the oven. Other brands will.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little bit louder than most microwaves but not by much. Also very spacious

    I would recommend this to a friend