Customer Ratings & Reviews
- Model:
- MS19M8000AG
- SKU:
- 5812200
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Mediocre microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre microwave. Not as powerful as others I've had. The interior is dark so even with the light it's hard to see what's going on in there. This may sound lazy but you have to push too many buttons to get it to do what you want. Although I do like that you can turn the lights off if you want to make that area completely dark at night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and thank you for taking the time to post your review. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Noise level
Nice looking but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. It ends up being too large for the space that I had and it makes a loud pop when it starts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty
- Pros mentioned:Performance
Beautiful Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave performs very well and is a beautiful piece that matches all of my other black stainless... I get compliments on my kitchen all of the time.... Thanks Best Buy & Samsung...
I would recommend this to a friend SamSam Microway making people happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 9.1 Cu Microwave sensor cooking is by far the best purchase I have bought from Samsung it works really good especially with Microway your popcorn and your cold foodYes I would recommend this machine to people that use Microway a lot
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great! Very big and easy to clean. The only thing I would change is having express cook buttons!
I would recommend this to a friend Dwayne
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good oven it has been doing a better job than the previous one.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this microwave, big improvement from our previous microwave, and it’s a lot bigger... It’s not as heavy as you’ll expect it to be for the size.
I would recommend this to a friend- Pros mentioned:Performance
Awesome microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Samsung person and saw this. We needed a new microwave and when I saw this all black one I was sold. Works wonderful and looks great.
I would recommend this to a friend - Pros mentioned:Size
Nice looking microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Nice looking. Microwave. I Like it but not quite up to my previous microwave, but the look is almost dead on. It’s missing my instant 30 second on button. But its an extra button to push is all. Does have on and off done sound. Does the job, just takes a little bit longer.as it is 900 watts. price was right. I wish they had all their microwaves out to test out. I went in the store and was disappointed. But microwave is a good value.
I would recommend this to a friend Gb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and works great, excellent variety of functions
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started my day with a broken microwave. After a 5 minute phone call and a 15 minute drive, Brian had me a new microwave that fit my budget and was nicer than the old one that needed replacing anyway. Good product, GREAT SERVICE!
I would recommend this to a friend- Cons mentioned:Noise level
Loud buzz noise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new, but it made such a loud buzz noise for at least 3 seconds in the beginning it was hard to ignore. I wanted to keep it so badly as it looked really great on the counter. I should've read the reviews. Sadly, I returned and exchanged for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144648103.
-Noraina
- Pros mentioned:Ease of use
Samsung 1.9 Stainless Steel Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave-the finish resists fingerprints (four grandkids) so well. Set-up is a snap, very intuitive. Using the microwave is easy too-just press what time you need. Our last one had all kind of shortcuts, graphs it made simple use hard. The interior is huge and more than enough for us. So far no issues at all. We recommend this microwave highly.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase and product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. Plenty of features and looks awesome. Easy install and setup.
I would recommend this to a friend It works!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves Samsung products so after our first microwave died after I believe 5 years of having it. We got an new one.
I would recommend this to a friendMrs. Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a new microwave. Our last one suddenly stopped working. Im smart enough to the protection on this on.
I would recommend this to a friendFits Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver! Love all of the extra features that come with this unit!
I would recommend this to a friendExcellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing microwave that I have ever bought. All it’s functions are excellent.
I would recommend this to a friend
Microwave be Microwaveing
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It heats up food and makes a noise to let you know when its done with whatever you told it to do
I would recommend this to a friend- Cons mentioned:Noise level
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product. Makes a lot of noise while in operation
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Beero,
Thanks for reaching out. We appreciate you taking the time in sharing your feedback about your microwave. I do apologize for the inconvenience this has caused you. We would like to help you through with this experience.
To help you with your concern, please check on this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to know why your microwave is making unusual noises while in operation.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave+is+noisy&referrerPageUrl=https://www.samsung.com/us/support/ . This link has all the troubleshooting steps, answers and, resources that you might need in the future regarding your microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward doing business with you again. Have a great day!
Your reference number is 1144141971.
Noraina