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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1280 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,280 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size but needs a light inside. Hard to figure out clock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor to ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to heat up the food for the wattage it claims works like it has half the wattage

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek look and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned about this product after reading several reviews stating that the unit died within a couple weeks; however, everything has worked perfectly for me since my purchase. The look is sleek and futuristic, and the control panel is easy to use and understand. Overall, a good purchase [so far].

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    so far works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best microwave i have ever owned. if you have the space pay a little more for 1.9 cubic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great, easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave it has so many feature and easy to use. Definitely a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st has loud sound when started and has crooked stand not flat. Probably a defect. Call customer service and got the replacement. The 2nd one is good for a year no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance! So easy to use that I barely needed the owner's manual to get started!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just rattles and so loud . Hate it . Maybe it was dropped by the delivery Person

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen is not finished remodeling yet so it’s not in yet

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mandy! We hope you love the microwave once you get it all set up! Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new microwave oven,even turns bad cooks like me into a chef. Easy to use, and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave for our new house. It looks great and does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great OnTrac sucks. Living rural most of my major purchases are made online. Delivery service is just important as the quality of the product. Knowing you use ontrac will prevent me from ordering online from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 1.9 Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be doing great. Don't care for some recipe type info inside the door trim. Instruction Manual could be a little more robust, but seems to be functioning great so far. Some of the right panel is a guess on the amount of time for example Reheat, works well, but the amount of time would be helpful. Reheat some tems might not be the same reheat time for another item. Still very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small put powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very nice size and it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Best microwave for family's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has room to reheat anything I need to. It is very quick when reheating and looks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is large, it barely fit in the cabinet. While the microwave has a lot of features, the instructions are poorly written and it is difficult how to make some of the features work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      First I would love to congratulate you on your new Samsung Microwave. I see you are having issues with using some of the features. Here is the user manual that will have all instructions on how to use the features included on this unit. See link below:
      https://downloadcenter.samsung.com/content/UM/201901/20190107144456206/MS19M8000_AA_DE68-04464A-03_ENMES.pdf
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large unit! Heats great and is super quiet. Would definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap, dies fast, careful with that warranty.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine failed after two or three months of pretty light use. All the vendors Samsung used either refused to uninstall or wanted money to uninstall because it was installed with the mounting trim sold by Samsung. So I had to uninstall myself prior to receiving service. So much for the 1 year labor warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment about the experience you had. Let us assist you.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146883484, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and fits perfect on my countertop Will recommend it to anyone

    I would recommend this to a friend