Customer Ratings & Reviews
- Model:
- MS19M8000AG
- SKU:
- 5812200
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Serves Purpose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an inexpensive microwave just to heat some things up. Served purpose but one thing i realized later would like to get one with a light because at night I have to turn on the kitchen light to see the buttons.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Chrystel
The Stylishly Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Microwave is very elegant with its black interior and I love the reheat function!
I would recommend this to a friend- Cons mentioned:Noise level
Return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend brought to my attention how loud it was. I think something was wrong ,after reading how quite it was I didnt agree with the manager who quickly dismissed how loud by saying no microwaves have a how loud they are eating. I found it hard to believe it would be that loud,I wanted to get another but didnt want to chance it. I was depress over it . Spent 1 hour trying to convince my self to buy a LG that i didnt want but got it anyways . It was super quite I'd like to hear if more people buy it. If it's quite or loud
No, I would not recommend this to a friend Bigger is Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The large capacity make this the best microwave I have had to date. Works like a charm.
I would recommend this to a friendYour basic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and does what it says. Thanks to all the great staff, All very knowledgeable and helpful.
I would recommend this to a friendSamsung Microwave from Best Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another good and quality product from Best Buy. It was identified correctly and installed easy.
I would recommend this to a friendeasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i wish it would come in the new Tuscan color. it only comes in black and stainless
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Mark. ^Lo
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the price. Not to hard to remember it's a 900 watt. We had a 1200 before.
I would recommend this to a friendGreat Looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is only 950 Watts, (I would have preferred 1200) it does a great job and matches my other Samsung Appliances including my Wi-Fi connected refrigerator. (Love it too)
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this microwave, even moremso with the best buy price match!
I would recommend this to a friendBrand response from Samsung
Posted .We're happy if you're happy, Kenny. Thank you for choosing Samsung. ^Lo
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got a microwave to make popcorn and maybe warm up food, but I am a Samsung fan and have a TV and a phone and now a microwave from this brand and im happy with it.
I would recommend this to a friendKitchen supplied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother loves her 2019 Mothers day gift. Out with the old and in with the new.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for giving the gift of Samsung, Deee! We are excited to hear that she loves her new microwave. ^Lo
Not what I wanted.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this but had to return it because it won't fit in my available space.
No, I would not recommend this to a friendExcellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was damaged during shipping but it was packaged very well and no damage to the microwave. It looks great and works great. Excellent value
I would recommend this to a friendExcellent in warming up your food.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really good and the color matches my kitchen scheme.
I would recommend this to a friendA Great Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with my Samsung microwave! Its unbelievably quiet, and cooks very well. The dark stainless finish is very attractive, and the keypad is very easy to read.
I would recommend this to a friendGlass chip between glass.. poor workmanship
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy order, fair price, fast shipping. Right out of the box I see a factor defect where the glass is chipped between glass. I need a microwave so I guess I am stuck for now. Door feels cheap too....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TerryM38834,
Thank you for your inquiry, we appreciate this. Your inquiry is very important to gauge our products and how to improve further. We only want you to get the best experience using our Samsung products.
I highly recommend clicking this link for future reference or guide:
TROUBLESHOOTING:
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
User Manual Page 33
You may check this link for parts.
https://www.samsungparts.com/PartsList.aspx?Catalog=Parts_and_Accessories&SearchKey=glass
You may check this link for future reference to reduce unnecessary repairs over the appliance's lifetime.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-ms19m8000as-aa/#support
Please take note of your warranty coverage:
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
https://www.samsung.com/us/support/service/warranty/MS19M8000AS/AA
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
User Manual Pages 38 to 39
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144695622
Thank you for choosing Samsung. Have a great day.
Joe
No need to "sensor" this one; it's a great buy! ;)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LARGE, powerful microwave. Perfect for our family. It fits our standard and XL pyrex casserole dishes. The sensor works well.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always find Samsung Microwaves to be great, only wish this one had more power.
I would recommend this to a friendAlsome microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift but it was a alsome gift they loved it
I would recommend this to a friend