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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,282 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave but , makes a lot of noice … But still a good choice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are bothered if we hear unusual noises from our appliances. Let us help you with the microwave.

      Please select the noise that best describes the one you hear from the microwave on the link below, follow the steps, and click the hyperlinks for further assistance.

      Samsung microwave is making unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147099016 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave Oven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace an older model. The size was perfect. The features and power are great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Decent microwave, but pretty loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works ok, but it's extremely loud for the first few seconds of startup. Gets less loud after the 2 seconds, but still way louder than my previous microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Fr0g,
      I see that you are experiencing some concerns with your Samsung Microwave. I would like to make sure that you have the best experience with your appliance. I would love the opportunity to chat to see how we can help. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143257009. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is overall fine. It doesn’t pop a lot of the kernels on the preset settings and it doesn’t have the preset time for the 1st 6 minutes like my previous one did. I liked that feature. Otherwise is great so if those 2 things aren’t of concern to you I think you will enjoy this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose it because of the size. And the multiple use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung appliances. Works great and easy to operate with multiple settings and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs are Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech membership is real value and Member prices, plus unlimited Geek Squad support are great. Samsung TV, Reffrigrator, Microwave are great, Also, love the peace of mind of getting protection plans on our purchases! ❤️❤️

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud but works good so far............

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good size Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. It’s very simple to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, SarahJ! I appreciate you sharing your positive experience! I'm so glad you like your new Samsung microwave. You're the best! ^Mae Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. The automatic warm up works very well. Its the best microwave i have had.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn’t be too picky. Functionally this is a good unit for the price. I do not like how loud it is when the microwave first starts. However after a few seconds it does quite down. I had size restrictions so this was the best fit. If you don’t have this problem and you can afford to spend a little more I think you will be happier with a different(quieter) unit. That said, it is a good looking unit and it is very well priced for what you get.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3IuKy9G). If you need further assistance, we are here to help. Feel free to reach out directly to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955155) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave had damage but BB was quick to replace and have FedEx deliver a new one and take away the damaged one. New one works perfectly so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met a need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and easy to use. Love it! Just plug it in and you are ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Samsung 1.9 Cu ft Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new microwave right away and it had to be large. This was in stock and the right size. It has all the features I have gotten used to so that was also a plus. The Cons are its noisy (as noted by other reviewers). Also the critical keypad selections for stop/start and +30 are REALLY dark and difficult to read. I assume that they thought red would be easier but white on black stands out much more than red on black.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    good size but really loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a over the range microwave prior and hated it but that one was quieter and more powerful. This one is really deep and nice looking but it is super loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ronin793,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.

      I highly recommend clicking these links below for a basic troubleshooting guide:
      Microwave is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      The turntable does not rotate and is making noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/MS19M8000AS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144248950

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Extremely quite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being an outstanding mutilation functional for our needs it's very quiet and looks fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this while we were fixing our built in. Its done a great job. Very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave. The size fits everything I need to use it. I’m happy with how it’s working.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful microwave. Works great but starts out a little loud. It does get the job done though. I would give it 5 stars if it was a bit quieter.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    OK Microwave but its a bit noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK microwave. I like the easy clean interior and coating. I also like the multiple quick buttons. However, it's loader than my previous brand and the open push button is small.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BBGuy, we appreciate you taking time out of your day to leave us this feedback. We are continually improving the quality of our products and your feedback is important to that process. I am including a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3jd9qYo). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143804173) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung