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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,282 reviews
  • Rated 5 out of 5 stars

    Mrs. Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new microwave. Our last one suddenly stopped working. Im smart enough to the protection on this on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a new house we are building. It is not installed yet. We checked reviews as well and it appears to be a good appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid to large size microwave. A lot of features and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a much smaller microwave and decided to go larger with out next purchase. So glad we did! This is a great microwave. Easy to use and clean.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Microwave be Microwaveing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up food and makes a noise to let you know when its done with whatever you told it to do

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It is super noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super noisy. I like the interior. Very spacious. I love the quiet button option.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you for your feedback. Here is a link that will resolve your concerns https://bit.ly/37oiW5T ^Ty Samsung

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    I was able to get this product at a good price .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud . It heats food unevenly . I was able to get this product inexpensive .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Here is a link that'll help with your Samsung microwave https://bit.ly/3ki70q2 Thank you for being a Samsung customer. ^Ty Samsung

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing microwave that I have ever bought. All it’s functions are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver! Love all of the extra features that come with this unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just basic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this item the one In the box was different from the picture, I returned and I had to wait two weeks to get it because the order was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 4 out of 5 stars

    Good microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large microwave that looks good and heats great. Very reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave 2020

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I am going to stick with the Samsung products because it a better and trust worthy product out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic. Easy to use and looks great on the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associatea at the BB Outlet store were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans up well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans easy, easy to use, and looks great! Center rotating pan stays in place even with heavy dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Like this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this microwave. Received it quickly. Works great! The price was a good price for how well we like it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    So loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud . I will not be purchasing a Samsung microwave again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JayB,
      I see you are needing assistance with your Samsung Microwave being loud and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143028043. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old won was 20 years old. Loved the color and compact for my spot in kitchen. Going to buy more in this colors

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great mocrowave!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit sight-unseen and it is much bigger than I had anticipated. You can probably fit a whole turkey on this sucker! It took lots of trial and error and a few different cart purchases to find somewhere to put it. Nothing against the microwave. It’s great! Sensor mode cooking is so convenient, and quiet mode keeps it from beeping when I need to nuke my coffee while my baby is sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave for the price. It is a little bit noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Tigorok! ^Jecca Samsung