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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,282 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave, only problem was when I first opened it the one leg was pushed in so we had to put something under it. Plus it was loud when starting, called Samsung and they had a tech come put with in days. Fixed the problem and not noise anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for heating up leftovers and popcorn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big microwave. Just be aware that this is a great heating system and it will overcook your food so just be careful and the popcorn setting is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design. Works great. Easy to clean and matches our other black stainless appliances perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first microwave we have ever purchased. Never have we ever owned a microwave. I am glad this was our first choice of one. It is HUGE! But we placed it in a wall so it doesn't take up any counter space. The only complaint my other half has is that the 30 second button doesn't just start it. You have to press 30 second, then the start button. But that is minimal really. Samsung products seem to never fail us!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Danielle! Congratulations on your first microwave! We are proud to have you as a loyal Samsung customer. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Little Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little microwave. Cooks fast and is relatively quiet. Bonus points for matching the finish and color of all of our other Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time in perfect condition and is exactly what we expected in addition used under counter with a trim kit ordered separately.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful and big! Exactly what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! Matches my new refrigerator perfectly! It works great too! It’s very big but it’s up above so it doesn’t take up my counter space. If you want a small unit, don’t get this one. Also, I suggest you see the measurements before making a decision. Don’t make a purchase with out measuring.. that’s just silly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different choices to use, plus it has energy efficient option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent/fair price, online order, easy & fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Samsung so i just had to get this and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and classy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color looks better than in the picture. High quality materials, good controls, and dependable. After two duds of other brands/models over a couple of weeks that we returned, this one was a keeper. Only thing I'd change would be that pressing the 30 second button would immediately start it instead of having to press start afterwards. By far the best microwave on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this microwave at a discount because it was last one and open box. Easy to use and fit perfectly on my kitchen counter top where the old and broken microwave used to occupy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Great features. fits perfect and looks smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. The larger capacity is nice. I like that you can add smaller increments in seconds instead of just 30 secs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty Microwave, needs more WATTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gorgeous microwave looks sharp on my counter and easily fits a 9x13 casserole dish. However, be aware that this microwave only has 950 watts...so it takes quite a bit of time to heat anything up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase as well as good communication on the delivery had some delays due to things out of bestbuys control- recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very easy to use, high power, looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave to match our other Samsung black stainless steel appliances in the kitchen, and it fits our kitchen very well. The controls are easy to use, and the microwave power is what most directions call high power. The rotating plate inside makes it unnecessary to stop and turn any items while cooking. The price was excellent for such a well made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement microwave is one of the best sold by best buy. It is an excellent size and can fit larger items to cook or reheat. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless. It matches my Kenmore Elite Black Stainless appliances perfectly. Microwave works well, large enough to fit dinner plates. Only recommendation for improving the product is for the door to open wider when pushing the release button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product was fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave takes a bit longer to cook things than in our old one

    I would recommend this to a friend