Customer Ratings & Reviews
- Model:
- MS19M8000AS
- SKU:
- 5812100
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the all round function of the microwave along with the different settings it has.
I would recommend this to a friendGood product, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time purchasing this item, as the product is good and the price was really great.
I would recommend this to a friend- Pros mentioned:Performance, Size
Very nice for a small office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice size microwave for our office of 12. No complaints and works like a charm.
I would recommend this to a friend - Pros mentioned:Size
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice and big with many features from defrosting to cooking
I would recommend this to a friend Perfect for my tenant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have rental property and the existing microwave died. Replaced with the Samsung due the unit size (would fit in the existing space) and the tenant is very happy.
I would recommend this to a friend- Pros mentioned:Heating speed, Size
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this microwave. Heats up quick and defrosts evenly
I would recommend this to a friend decent microwave...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.miss some of the features from previous microwave, but it's a nice basic microwave
I would recommend this to a friend- Pros mentioned:Size
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good size and power for the price. I only wish it had the option of just holding down a number to automatically set it to cook for that long in minutes, a feature I really enjoyed in my old microwave.
I would recommend this to a friend Open box excellent condition false advertising
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with best buy. I purchased an excellent condition open box version of this. By their definition only the box should've been open and nothing wrong with the microwave. I received a box that had clearly been torn open by something like a forklift and the product was damaged. I will not purchase open box again since they choose to be deceptive. And now the website won't allow me to upload the photos.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
New microwave.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. I love my microwave from the future.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good working,……………………………………………………………………………………………….
I would recommend this to a friend- Cons mentioned:Noise level
Loud Old Tech Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason we purchased this microwave is we wanted Samsung to match the other appliances and it had to be built-in compatible with a trim kit available. This fit that bill and that’s about all it’s good for. It’s extremely loud, has outdated features and takes longer than today’s standard microwave to heat items due to its lower wattage. Overall, this microwave is by far more inferior to even the 10-15 year old models. Would never purchase again if there was another option. Thanks!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, SandM, for sharing your insight into the customer experience. We value your feedback. ^Jecca
Awesome Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Has more interior space than my previous microwave with the same outer dimensions. Highly recommend!
I would recommend this to a friend- Pros mentioned:Size
Great microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice size microwave, very roomy inside. I love the color as well
I would recommend this to a friend - Cons mentioned:Noise level
Why is it so loud?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, works well so far but the initial start up noise is louder than any microwave I’ve ever heard. Debating if we will keep only because of this.
No, I would not recommend this to a friend - Cons mentioned:Door
Do NOT ship, store pick-up only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT recommend shipping. The exterior of the box was damaged and when opened so was the item itself. There was paint coming off, dent in the corner, and the door would not open without pulling it open. Went to the local store and exchanged it for another one. The second one was perfect and works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Randy,
We understand how you feel about your microwave. We will help you in every way possible.
We want to thank you for choosing Samsung for your microwave needs and we are happy to know that you love it.
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146638816), and it will help our team pull up your information.
^Rodel
You have 2 oven in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can beat the save of space, microwave and conversion oven in one. I wish it will be bigger but it fit in a microwave space.
I would recommend this to a friendExcellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does microwave is just right Cooks the food very evenly the quality is superb for this price point it's a definite must buy
I would recommend this to a friend- Pros mentioned:Price
Fantastic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It heats great, looks great and the price was very reasonable. Thank u best buy.
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really sharp. Nice color. Very trendy and quiet.
I would recommend this to a friend