Customer Ratings & Reviews
- Model:
- MS19M8000AS
- SKU:
- 5812100
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great spacious microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was much larger than I expected and I was really happy with that. Great value for the price. Awesome that you can turn off the sound. Perfectly matches my other appliances. I swear you could microwave a pizza in this thing! It’s super huge!
I would recommend this to a friend Love Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, I upgrade from a previous samsung model. Lots of space and best buy even price matched.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Noise level
it's not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes a loud noise. works well but the noise doesnot sound good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tina,
Thank you for reaching out and sharing your feedback about your microwave. I understand you're having an issue with your microwave being noisy. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144297378.
-Noraina
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I recommend it and good price……….
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched different stores for a new microwave, and finally settled on this one. I really wasn’t sure about it but took it anyway. So glad I did. I really like it. It is very easy to use, my 4 yr old grandson knows how to operate it. It is a great product at a great price.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review. We're happy to hear that this microwave is the perfect fit for all the members of your family. ^Lo
Large Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just sold my home and left the newer GE Slate appliances (which I loved) behind. Prior to that had Stainless Steel appliances, I swore I was never going to deal with Stainless again (too high maintenance).. Well, don’t let this “Black Stainless Steel” scare you - so easy to maintain. Clean, damp microfiber towel. I went from over the range microwave’s to ordering this Samsung 1.9 countertop - for me...this one is quite large. If I wasn’t having an island with a built in shelf, I think it would be way to large. to eat up my counter real estate. My main use of a microwave is heating water snd reheating food. The only Con - is the on the time : (colon) won’t stop blinking? I have tried opening the door - setting the time. Wish it would stop...Geek Guys though it is made this way?
I would recommend this to a friend- Cons mentioned:Noise level
Ridiculously loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave becuase of the interior lining and it is supposed to be easier to clean. I have nor had to test that part out yet. I do not like now loud it is, though. When it starts up for a heating cycle and intermittently during a defrost, it is stupid loud. My microwave should not be louder than my dishwasher. Why is it wo loud??
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Shanc,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave being so loud and it's supposed to be easier to clean. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062285/ on how to clean your microwave.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144348724.
-Noraina
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what I wanted. Does everything I expected and much more.
I would recommend this to a friend- Pros mentioned:Ease of use
Solid Quality MW! 'Great Buy'!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 10yo MW that stopped working! Needed a tech updated and solid quality MW. It also needed to be easy to use for our 93 Dad. Researched and shopped features/price/ratings for 3 days. Love the new 'BLK SS' color. AND loved the CSR help at Bestbuy, once again.
I would recommend this to a friend Beutiful microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice to look at with the matching refrigerator
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that this microwave is a great fit for your kitchen. Thank you for being a part of the Samsung family. ^Lo
- Cons mentioned:Noise level
Seems to heat properly, but very noisy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave operates at a very high noise level. Don't know whether it is normal for this product or we got a defective unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. Customers like yourself provide us information on what our customers are wanting in newer products. Thank you for choosing Samsung. ^Brad
Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up my food and goes with my Samsung fridge so I'm happy.
I would recommend this to a friend- Pros mentioned:Heating speed
Great Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this microwave for about a month, no complaints. Makes things hot, as it should. Quiet operation. And looks nice in the kitchen.
I would recommend this to a friend Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE! LOOKS GREAT! Works great! Love it! Can't ask for more!
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and good quality and good service though.Delivery was okay
I would recommend this to a friendIt’s a microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine! It’s a microwave. What I don’t like about it, there is no quick start (one click button). I like that it’s large capacity.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I definitely understand where you're coming from. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I'm glad that you are enjoying the design of your new microwave. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144023681) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
nice appearance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received and it was broken on the bottom and a dent on top so exchanged but they couldn't exchange for the exact one. I noticed it seemed a little loud for a microwave.
No, I would not recommend this to a friendBest microwave yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete my Samsung set in the kitchen warms food fast
I would recommend this to a friendMyles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my mom and she loves it. Great product
I would recommend this to a friendTotal 2 thumbs up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast shipping and product awesomly priced right.
I would recommend this to a friend