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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,282 reviews
  • Rated 3 out of 5 stars

    It’s a microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine! It’s a microwave. What I don’t like about it, there is no quick start (one click button). I like that it’s large capacity.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I definitely understand where you're coming from. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I'm glad that you are enjoying the design of your new microwave. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144023681) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Total 2 thumbs up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and product awesomly priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I like that it has plenty of power to cook fast and even.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this microwave makes cooking faster and more convenient. ^Lo Samsung

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud and not so strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this base on the reviews and chose this brand because I wants my appliances to match. It was very loud when it starts. I could hear it glinf off in the room next door. It was obnoxious. It is also only 900 watts so it took longer to heat things up. Ended up returning it and getting another brand that is quieter and 1200 watts.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the money. Great size and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave i have gotten. Love the stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. So happy that I went with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my microwave a lot, and my new Samsung countertop model is serving the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks fast, lighted interior and good size. Wish it had a lighted key pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goes with other applia2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes with other appliances in kitchen. Purchased as group.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It'll be dented!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is good. But it will come to you dented at the top. Even with the box being in perfect condition. I had it replaced twice and one of the in store employees told me that there was nothing they could do. Not even a discount. So I kept it because I wanted all the other appliances I own to match.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are happy to know that the microwave matches your other appliances.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave, a lot of room inside easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product very loud . Heats well, inside is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how huge this microwave oven was when I purchased it on line. My family loves it. It has so many functions. I'm pleased with this purchased. I've never purchased any appliances from Best Buy before. It's also stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and i have no complaints whatsoever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just built new house and had this install looks great works great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far lots of space love the amount of space in it four kids black stainless help also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave. Love the large size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. The extra large size is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale good microwave for big family love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for someone looking for great quality

    I would recommend this to a friend