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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,282 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is good but not great as it makes more noise than my previous 1200w one. The price does not justify the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy. On the large side, but it works great. Has several options. Easy to clean. No problems as of yet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS! We installed this microwave and the very first use we were shocked at how loud it was in the first seconds of every use. Each time we ran it, it made a VERY loud buzzing sound for 2-4 seconds before quieting down to a slightly lower microwave buzz sound. I cannot believe we spent $230 on this and nowhave to ship it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Samsung 1.9 cu. ft. microwave for countertop. Looks nice installed in new single-family custom home. Fair price. Will purchase from my Best Buy rep again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, good value. So far working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAzing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product that I highly recommend if your considering one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace over the range unit with this and very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, has enough space inside. But unfortunately to operate this item is not convenient for old people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power of the microwave.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the higher power of the microwave. And very easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you've found the perfect microwave for your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Affordable price/great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clean and premium look. Best product in the price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Denied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased under the guarantee for disposal of old only to be denied

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave in a hurry. Fabulously priced! It's a bit on the small side but does the job. I have kids who use this constantly - so very hard wearing and extremely easy to use. Highly recommended to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with all the basic options needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions very well. Cooks evenly and looks great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matches the Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match the set, very happy with the entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is stylish and sleek. No issues at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We couldn't be happier for you, Superpete! ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing look and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade our microwave with the rest of our appliances and the size of actual unit compared to capacity is awesome. So much more space to use and not much “extra” space taken up by the unit itself.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I definitely agree, TimDimes! This microwave almost seems like it's bigger on the inside. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most definitely makes my food nice and MOIST gotta love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect blend of size. Big enough for the things we cook everyday, but small enough that it does not take up a ton of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this microwave. It does a great job.

    I would recommend this to a friend