Customer Ratings & Reviews
- Model:
- MS19M8000AS
- SKU:
- 5812100
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and works great! It is very accurate in time cooking.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up & use. Works as we expected. Easy to clean.
I would recommend this to a friend - Cons mentioned:Noise level
Manufacturing defect or poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this one as a warranty replacement for the same model that only lasted us a little over 3 years. We have had this new one 3-4 weeks now and it cooks fine but seems to be making the same noise as the one that stopped working, leaving me to believe this one probably won’t last as long as the first one did. Overall this microwave looks good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrJames!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Microwave is making a noise and stops working. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is Making Unusual Noises": https://www.samsung.com/us/support/troubleshooting/TSG01001968/.
You may also refer to this link about "Samsung Microwave is not Heating or has Stopped Working": https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
I also shared the warranty information of your Samsung Microwave: https://www.samsung.com/us/support/service/warranty/MS19M8000AG/AA.
Your Samsung Microwave is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR(CARRY-IN),
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144620364
Have a great day.
Melardo
- Pros mentioned:Price
well worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better than my old sears microwave and half the price.
I would recommend this to a friend - Pros mentioned:Size
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this microwave exactly what I wanted
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love this microwave Vrcr! Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to use, baked enamel interior for easy cleaning!
I would recommend this to a friend - Pros mentioned:Ease of use
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. easy to use and better than expected.
I would recommend this to a friend Price is very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the price and black look for the micro matching with my appliances
I would recommend this to a friendWorks great heats up well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised looks nice as well so we would recommend
I would recommend this to a friendBeware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has gone down the drain with appliances. Screen stopped working on half the panel after a couple days ordered a new one to see how it goes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Richie! Thank you for sharing your experience. We are sorry to hear that your unit's screen was not responding. I understand that you have ordered another unit and we appreciate your continued support.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143965043
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
- Pros mentioned:Price
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for what we need. Good price. Works as expected
I would recommend this to a friend Great product even better customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product as I am usually with all my Samsung purchases. I was really please with the person that assisted me at Best Buy. I will out of my way to shop at the Cerritos location from now on even though I live closer to the Lakewood store.
I would recommend this to a friend- Pros mentioned:Price
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product for a great price. Exactly what we wanted
I would recommend this to a friend - Pros mentioned:Heating speed
Great for small family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the enamel coating inside-easy to clean Heats evenly
I would recommend this to a friend - Pros mentioned:Size
Great Microwave I love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I have ever spent. Microwave is nice and big.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very stylish and easy to clean. Easy to use!
I would recommend this to a friendBrand response from Samsung
Posted .Great news! Thank you for choosing Samsung! ^Lo
- Pros mentioned:Ease of use
Works wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally recommend this microwave! Easy to clean!
I would recommend this to a friend - Cons mentioned:Noise level
Just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is obnoxiously loud, like (don't think you're going to sneak something in the micro) loud. Other then that, it's a winner.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your purchase of your new Samsung Microwave. I see that you are not to happy with your new purchase. Just know that we are always easy to contact if you ever have any issues. If any issues were to arise, please contact us via:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Ease of use
Large Capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use controls. Hugh capacity. Beautiful styling.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase, works really good plus easy to clean
I would recommend this to a friend