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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,282 reviews
  • Rated 5 out of 5 stars

    Would definitely buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely big works great and color match 100% love the light matches stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because my current microwave went out. This was a great upgrade. It looks good and works even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several microwave in the past but this one is the best so far, it’s a microwave and a grill in one piece,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Bought the trim kit to go with it and it looks great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Duet, I would like to congratulate you on your new Samsung Microwave. I appreciate your great feedback on the performance of your unit. We are so happy to have you in our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up food great, the enamel finish on the inside is great for clena up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well with no issues. Pops popcorn great!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased early for our new house as it was being built. Once we moved in and unpacked it, it makes very loud noises once you turn it on. Too late to return or get a replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SamsungTV! We are sorry to hear that your microwave is making a loud noise and causing concern. Below I have provided a link that will shed light on the noises you have experienced. (https://www.samsung.com/us/support/troubleshooting/TSG01001968/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143909082
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Goo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item just start to use no complains I would recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this now over a year. I still love it. It works great, no issues. I also like the look of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this microwave to anyone who is willing to spend the money. Great great throughout. Lots of power. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it because it was making a terrible noise and wobbled back and forth. For such a large microwave, the power wasn't all that great. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless, don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, first time we receive it was defective and then asked for exchange and second was defective too.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of the status of the microwave when you received it.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    great for price and efficiency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely heavy item but it is very well built. highly recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Misterc, I appreciate your review of your Samsung Microwave. We are happy to hear you are loving the machine and thank you for that feedback. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product so far with the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave? Get this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, performance, design... All good and satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Looks nice. Matches my other appliances. Like that its fingerprint resilient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, and well priced! I really like the way the TouchPad is designed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    to big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tobig for my countertop I needed a lot smaller unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get very jealous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much it hurts. I need to be near it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this due to our old microwave sensor going out from the humidity above the stove. So far so good

    I would recommend this to a friend