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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,282 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new microwave just in time for the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, sleek, efficient and matches out new Samsung refridgerator perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well on high power. Also the program cooking like popcorn or baked potato do well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...I have 6 kids in the house so having a good microwave is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, knowledgeable staff, very court

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is a pleasure. Bought a Samsung microwave, operates fine. No hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for a few months and so far, so good. It defrosts and cooks things very rapidly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave for my parents and they absolutely love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for giving the gift of Samsung! We love to hear that they love it. ^Lo Samsung

  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a bigger, but great microwave otherwise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product Was Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my mind this brand was always an excellent choice. However, the microwave touch buttons did not work which rendered the product totally useless to my family. The return process was excellent and easy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^Ty Samsung

  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave based on recommendation of a relative and are very happy with it. Very powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as I expected it would. But the bonus is that it's the quietest microwave I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new microwave, it cooks faster and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest microwave oven we have ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Microwave panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numbers or Cooking time on the Panel has No hughlighted indication.. hard to see even in the light

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RKZIA,

      Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel. We are saddened that you have issues with your Microwave, especially with the control panel. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.

      Let me share the specification sheet and the product manual to understand our product better.

      https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8000as/pdf/MS19M8000A.pdf

      You may turn to page 17 for the feature panel.
      https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144775238

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new microwave I use it for multi things I have no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new microwave, it’s larger than I thought, but I’m a satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this microwave cause of house remodel, this item is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, matches perfectly for Samsung stove!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Bad idea for renters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is extremely loud when it 1st starts up. I don't know if I got a lemon, I should of went to the store and tried out different sized and brands before I purchased this tank. It doesn't sit flat on my countertop either. I am very disappointed in this Samsung product. I only purchased this one because this was the only 1 that had the same finish as the refrigerator I purchase a year earlier, online. This should of been an in person purchase!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! This link (https://bit.ly/3iz7hTS) has some great information about possible noises from microwave. ^Jecca Samsung

  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. A little larger than we wanted but works great.

    I would recommend this to a friend