Customer Ratings & Reviews
- Model:
- MS19M8000AS
- |
- SKU:
- 5812100
Customer reviews
Rating 4.3 out of 5 stars with 1280 reviews
(1,280 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. It is very quite and is efficent.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products this microwave is one of the best I’ve had would recommend to anyone
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our new base kitchen. Works better than out GE one.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is spectacular. It has a good number of settings and great heating power.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great accompaniment to my other Samsung appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave (size, color, options and no fingerprints).
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So much room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the amount of room inside. Seems a bit loud but not terrible.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a microwave should. Warms up food appropriately.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one Feb 2 2022 and it quit working about a week ago. Lasted 1 year and about a week.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the opportunity to help, DavidW. It's more promising when an appliance is working at its best performance.
If your microwave is not working or has stopped working, there could be a few reasons. Please check these links for details.
Samsung microwave is not working
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
How to fix range and microwave problems | Samsung US
https://www.youtube.com/watch?v=N064z8CQ8XA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145459193) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High efficiency microwave. Beautiful inside and out.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and cooking microwave does what it was supposed to do Great cleaning surface
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good value, great microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave for about 3 weeks now and it works great.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stand alone microwave. Would buy it again. Samsung!!!
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
No issues - 3 one we bought for a breakroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues - bought 3 of them for our breakrooms in a office facility
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cool microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice transaction works great and compliments our kitchen
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
it's great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good and quit.better stuff we love it . And I love it.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a good purchase! I love my microwave!!.........
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Loud!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works however its ridiculously loud compared to our old LG. Contemplating returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matt,
We appreciate you taking the time to share your experience regarding our microwave being too loud. On behalf of Samsung, we apologize for the inconvenience this has caused you.
I recommend following this link to help you with this issue.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Let me also share this link in case your microwave is beeping unusually.
https://www.samsung.com/us/support/troubleshooting/TSG01001969/
We hope that all these troubleshooting links will help you resolve your concern.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number: 1144182454
Thank you for choosing Samsung,
^Ross
Rated 5 out of 5 stars
All the necessary bells and whistles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a perfect fit for us. It has all the settings that we required.
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, getting ready to return, makes strange noice every time it's started
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LandA,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Samsung microwave is making unusual noises
Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause of concern. Food and other material in the microwave are typically the sounds you're hearing. This guide covers the most common sounds and why they happen.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
PRODUCT MANUAL: https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144469630
Thank you for choosing Samsung.
^Ross
Rated 5 out of 5 stars
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine no issues only issue was with getting a salesperson to help get it for me
This review is from Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend






