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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,282 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is huge and makes a loud clunking sound when it starts, I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144616020.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Nice !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great ! Love how much room and all the preset buttons .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products this microwave is one of the best I’ve had would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is spectacular. It has a good number of settings and great heating power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at a great price. It is very quite and is efficent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our new base kitchen. Works better than out GE one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accompaniment to my other Samsung appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave (size, color, options and no fingerprints).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of room inside. Seems a bit loud but not terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and cooking microwave does what it was supposed to do Great cleaning surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a microwave should. Warms up food appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High efficiency microwave. Beautiful inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value, great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for about 3 weeks now and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues - 3 one we bought for a breakroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues - bought 3 of them for our breakrooms in a office facility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stand alone microwave. Would buy it again. Samsung!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and quit.better stuff we love it . And I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice transaction works great and compliments our kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one Feb 2 2022 and it quit working about a week ago. Lasted 1 year and about a week.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the opportunity to help, DavidW. It's more promising when an appliance is working at its best performance.

      If your microwave is not working or has stopped working, there could be a few reasons. Please check these links for details.

      Samsung microwave is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      How to fix range and microwave problems | Samsung US
      https://www.youtube.com/watch?v=N064z8CQ8XA

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145459193) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    All the necessary bells and whistles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a perfect fit for us. It has all the settings that we required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good purchase! I love my microwave!!.........

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works however its ridiculously loud compared to our old LG. Contemplating returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Matt,

      We appreciate you taking the time to share your experience regarding our microwave being too loud. On behalf of Samsung, we apologize for the inconvenience this has caused you.
      I recommend following this link to help you with this issue.
      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Let me also share this link in case your microwave is beeping unusually.
      https://www.samsung.com/us/support/troubleshooting/TSG01001969/
      We hope that all these troubleshooting links will help you resolve your concern.
      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number: 1144182454

      Thank you for choosing Samsung,
      ^Ross Samsung