Customer Ratings & Reviews
- Model:
- MS19M8000AS
- SKU:
- 5812100
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine no issues only issue was with getting a salesperson to help get it for me
I would recommend this to a friendClock seems to reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fine except it’s clock seems to reset when I close the door occasionally. I called Samsung and they said I need to take my microwave to the service center. Not very happy about it.
No, I would not recommend this to a friendGreat addition to my kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using Best Buy. Very adequate and quick delivery.
I would recommend this to a friend- Cons mentioned:Noise level
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, getting ready to return, makes strange noice every time it's started
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LandA,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Samsung microwave is making unusual noises
Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause of concern. Food and other material in the microwave are typically the sounds you're hearing. This guide covers the most common sounds and why they happen.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
PRODUCT MANUAL: https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144469630
Thank you for choosing Samsung.
^Ross
Works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave has all the functions that I need.
I would recommend this to a friendPerfect for my family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no fingerprints left behind is the win for me
I would recommend this to a friendBe at V bang for the bick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made me realize how bad my old one was. This one has power
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my very nice microwave. It was a great price.
I would recommend this to a friendSamsung 1.9 Cu. Ft. Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has great prices on appliances and free shipping!!!
I would recommend this to a friend- Cons mentioned:Noise level
I Should Have Gotten A Panasonic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to cook just fine, but it is the noisiest one I have ever owned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear about the issue you are having with your microwave. Let's get this sorted out. Here is a link to a troubleshooting guide that may help with your concern about the noises (https://bit.ly/3elo4tQ). If this doesn't help resolve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011792) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my other appliances perfectly. Cooks fast and has a large capacity.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. Easy to setup and love the way it looks
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that this microwave is a beautiful addition to your home, Mistydawn7. ^Lo
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Workes great. Has energey save and deoder features which are good
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a Panasonic. Works great. No complaints.
I would recommend this to a friendVery roomy microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up food very well compared to other microwaves I’ve owned.
I would recommend this to a friendLook good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and work great. It fit into any interior
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks food like it needs to. Yummy in my tummy. Thanks
I would recommend this to a friendGreat microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good power, nice turntable, large interior space
I would recommend this to a friendBroken day 1 and can not return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero, I would, Best Buy too. So done with them, this is the last Item I buy from them after years of being an Elite member.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142615973. We thank you for being a part of the Samsung family. ^Brad
Curb side pickup not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy loaded a new microwave in my car with a crushed box, and a big dent in the side of the microwave. Did not discover this until it was unloaded.
No, I would not recommend this to a friend