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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the 1.9 Cu. Ft. Countertop Microwave with Sensor Cook as a good-sized, easy-to-use appliance that heats food quickly. Many appreciate its sleek design, attractive appearance, and the range of features it offers, while some find the noise level to be excessive and have experienced minor issues with the door. The price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,282 reviews
  • Rated 5 out of 5 stars

    PERFECT SIZE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product. I always try to buy Samsung products.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal member of our family, lupe! ^Lo Samsung

  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Huge capacity! Was really great last Thanksgiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great products and this microwave is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave in Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice with other black appliances. I love the Deodorizer feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave very good product works perfect and was affordable p

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OK for the money but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very loud when running. Also it doesn't have a lot of features like some of the other unit. Disappointing for a Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to us BobbyG224! We value your opinion. I have some great information to help you evaluate those sounds. Copy and paste this link: https://bit.ly/2Qrluoc, on operational noises, into your web browser and you are set, thanks! ^Mae Samsung

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in the market for a first microwave and found this one on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good size, low on power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was that the power wasn't strong enough to thoroughly cook everything. Took it back for a higher powered one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and perfect look! My wife love it so far in our new kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so quiet, we couldn't tell is was running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect countertop size. So much room inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It has a clean, sleek look and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with EXCELLENT quality in Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Basic Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 2 stars because at least it functions. It is loud and has no type of bells and whistles.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung Family. I am sure that you will be pleased with your purchase. thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud. Doesn’t sound right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud vibration noise when you start it and when it kicks in with slightly more power. Works ok.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnO, I understand your concerns and I would like to provide you this helpful troubleshooting guide on the noise (https://bit.ly/3dvcoDp). Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 5 out of 5 stars

    Looks nice, heats evenly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light a little dim, but otherwise no problems so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large turntable, many settings, does a good job cooking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet good one for the price. finger print will always be a pin to clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BigMan,

      Thank you for taking the time to leave us a review on one of our products.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Looks great Paul was a huge help for us

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrive broken and we just moved into our new home to unbox it and it is ruined.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Chrystel Samsung