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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,539 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their microphone is very fine. Service is very good and also their customer service is very fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a suite for a rehab project. Came with cracked glass on the light source. Can't attest to functionality since it was never used prior to the sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to match range. Wasn’t needing anything fancy, has just enough features, install was tricky but that was mostly due to the wall not being square.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves it purpose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic over the range microwave. Note, however, it is not vented to the outside. Also, it is not very quiet and the sensor involves multiple steps.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite as good as my prior one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light under the microwave is in the middle instead of the sides. It doesn’t cook as fast as the prior model we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good but the manuals is not explain everything. I do have to search on Google for some options that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave. At first I wasn't sure if it worked because the buttons take more pressure than expected. It fit as expected where it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Had to have it delivered again because there was a scratch and dent on front of microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my last one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung microwaves. This one is far better than my last. The venting exhaust is loud but very effective, even internally vented. The heating is quick. Even with the dark background, I can still see everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave with turn table off optio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to turn the turntable off for oversized dishes we can still make Chex mix in he microwave in our large glass pan. Be mindful that this new microwave will heat better than the older ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I have ever used. There are so many more options. One option I really like is the sensor that when you put a frozen item in the microwave it senses when it is defrosted and cooked. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Installment was a little difficult, but manageable. The sound quality is at a good level not too loud that it will wake up the entire house, but not too quiet that you don’t hear it. Really recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave/Fridge/Oven/Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Items came in nicely and securely a bit of fun due to my Dishwasher being an older model and hookup but that got sorted out. The Salesmen where happy to help and took care of my questions in a timely manner.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ryan! Thank you for your review and choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microvalve to replace a 11 year old model. The controls are well thought out and intuitive, cooks and warms food consistently and is a great update for our kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    FIRE HAZARD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it but only lasted 8 months. Turned it on the morning and it didn't cook anything and started to smoke. no fire but I was home this time. since it is so new I am hoping either best buy or Samsung will replace it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and spacious inside. I love the blue color inside instead of the basic white which can become difficult to stay white. It's definitely no fingerprints left behind. Sleek and makes my kitchen looks luxury. Looks exactly like the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good everything just as advertised all parts there and works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as the last one but it works, however when i opened the box the glass round tray was smashed they said there is nothing they can do because i didn't open it in the store to verify it wasn't damaged????? live and learn

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened that you had to experience this. To better assist you with this concern, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      Chrystel Samsung

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size microwave however the latch sticks and the microwave runs on its own due to this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you are experiencing issues with your Samsung Microwave. I understand this can be very frustrating but we would love the opportunity to see when we could get a certified technician scheduled to resolve your issue. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143365368. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price, the handle did break off on top but I was able to fix it and have had no issues since

    I would recommend this to a friend