Customer Ratings & Reviews

worked well for about 2 weeks, I placed a single Potato in the microwave for 6 minutes. 3 minutes in the machine turned it self off and lost power. I thought I had blown a fuse. When all breakers were checked and confirmed good I returned to microwave and verified that it was still plugged into outlet. It was. I returned to kitchen about 30 minutes later to find the time had come back on and the microwave worked again. 4 days ago the microwave started to make an incredible loud "vibrating noise". I called best buy to complain and the salesperson immediately set up free delivery of a replacement microwave. We will see how this one works.

One of the features that I like about this microwave is the strength of the air suction. No smoke or food smell all over the house. I usually use it to warm up food, melt butter and defrost food.

The microwave is very functional. I like that it finished the setting and once you take out your item, you don’t have to return 2 minutes later to turn the beeping off, like my old microwave.

Works just fine as expected. Replaced a brand new Whirlpool that never worked correctly right out of the box.

We purchased this microwave in July of 2023 and the door has already broken and of course the warranty has expired. I called the repairman that Samsung connected me to and the repairman said it would cost $570.91 to replace the door and that's after we paid $119.00 for the service call. I'm goijg back to Whirlpool.

It is a solid microwave with plenty of room to heat up large items. There are a couple issues that we have come across. We are not rough with the microwave at all, but the handle already broke and it has only been 6 months or so. Also, the button input doesn't register 1/3 of the time and this can be annoying some times.

The guys came and put it in they did a great job. They worked together good and fast.

50 watts less power than its predecessor. . . . But seems to heat at about 60-70% of the power. Popcorn takes a minute longer and leftovers take longer. I wanted to buy Samsung as our former Maytag had a Samsung magnetron and we were pleased with its performance. Check others before choosing this one. If this was my first microwave. . . I wouldn't know any better.

After three weeks of use we're taking it back. Our previous Microwave died hours before company coming for dinner and this seemed like a good alternative to having to pay a technician $100 to tell us that the $250 magnetron needed to be replaced. So I went to BestBuy, picked it up and installed it. It looks good and matches our Samsung Refrigerator but it has some drawbacks. Much to our surprise, we discovered that there are no express buttons, something we use all the time. Secondly, to my wife's chagrin, she discovered that you can't use the kitchen timer and cook in the microwave at the same time. That's a feature she has been so used to in two previous microwaves, she has said it has to go back. Thirdly, the touch screen seems to require much more pressure than did our previous model, and more than GE, LG and Frigidaire models we tested at homes of friends. Also, the flimsy operators manual printed on cheap newsprint is not well written and devoid of information one would expect for a somewhat complex machine.

For carrying the Samsung name I thing this microwave would have been much better. For starters, you need a degree in technology to set the time on this microwave, then using the oven you have to hard press all the buttons to get a response, it’s like the buttons are kiddie proof. The operational part is fine, it gets the job done. No quick set buttons that I am use to with other microwaves like, hot water, popcorns, add minute, etc etc, Very very very simple $250 plus oven

Returned it because it covered too much space. Perfect for head butting. It needs to be hung really high to prevent it from being an obstruction.

Good product. This is why people dont like to do these surveys!

Very easy to install and not heavy at all , I had microwave it was very heavy to carry on .

Nice, we like the interior, easy cleanup. Only issue is by controls ss covering is very thin and may dent easily.

I love how you can not see the food that’s being microwaved from the outside. It’s hidden to the human eye but most importantly there’s a really cool blue inside the microwave. So it doesn’t look like a normal typical microwave you would buy from anywhere.

Have had it for about a month. Beautiful microwave inside and out. Only negative is that you have to press kinda of hard for the touch Pad. Not sure if there’s a sensitivity setting. Popcorn button works nicely on movie night

I wanted something simple after the fancy Kitchenette Microwave blew up on me. I have been happy with this inexpensive one and it works very well.

Works great. No operating manual included. Had to call Samsung to download 24 page manual to learn what the buttons do.

I had a Whirlpool black stainless that pooped out in just over a year. This Samsung seems to be much more solidly built. For the price, it should be and I hope it lasts a good long time. Since I just purchased, I can't accurately review it.

My 14 year old Whirlpool microwave failed so I replaced it with the Samsung. Things I like: - It isn't broken - It has a turn table on/off button - Not very expensive Things I don't like: - Light underneath over stove gets brighter/dimmer as the magnetron goes on and off at lower power settings - Over stove vent fan is extremely loud even on low. - Very difficult to see inside while cooking. Either the light is too dim or it's the grill in the door. - Never shows the power level it is cooking at. Sometimes I miss enter it. - Manual is nearly useless just like every other Samsung product. My old microwave showed very little on the display, but this Samsung shows even less. Long ago I had a counter top Amana that showed everything including a separate digit for the power level. Couldn't determine many operating details over the Internet since very few are every mentioned, even in the manual. It was inexpensive enough that if I ever happen to find a decent microwave I will junk this one.