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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,539 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not sure this would fit in the space we had!!! After talking with a Best Buy associate, we had it delivered and installed. No problems whatsoever! Works perfectly. Love the quietness if it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to our 14yr old Samsung over the stove microwave! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are starting to change out our appliances and this microwave is awesome compared to the 22 year old microwave we had that came with the house..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente produc run fast very quite like Samsung products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Express Cook Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just ok. I doesn't have express cook options, and it doesn't come with an instruction manual. It works fine as-is, but the failure to include an express cook option is disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Airjoy,

      We can see how disappointing it is to not have a feature you are looking forward to on this Samsung microwave model. Let us aid you with this microwave.

      The microwave is equipped with sensor cooking. The sensor cooking buttons work the same way as express cooking where you press the buttons on the control panel. The difference is with sensor cooking, instead of the number keys, you press specific buttons like popcorn, potato, pizza, frozen entrée, reheat, and veggies.

      I have shared this model's user manual link. Please turn to pages 9 and 11 for the control panel outline and the sensor cooking buttons.

      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146743759 to help our team pull up your information.

      Leo Samsung

  • Rated 3 out of 5 stars

    Less than average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than average…. Inside glass tray slips out of position easy and gets off spin. Dark inside colored like and oven does not allow you to see splatters. This can be good and bad. Light is dim also.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how it feels going through all this with your appliance, ValerieB. Let us help.

      Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      We have also provided the user manual. See page 23 for the recommended actions when the cooktop lamp is too dim and if the turntable rotates improperly.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146723540) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Helping out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got this for a family member that was in need of one but drom what i heard it works very well for what they need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation, by qualified techs. Not like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were excellent. Nice Microwave. Works well. Not like the Samsung Oven that the "other" techs installed and left me with a gas leak!! Still waiting for new stove.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave in July of 2023 and the door has already broken and of course the warranty has expired. I called the repairman that Samsung connected me to and the repairman said it would cost $570.91 to replace the door and that's after we paid $119.00 for the service call. I'm goijg back to Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SeanO,

      We all want our appliances to be in good condition. To help you check the availability and compatibility of your microwave's door, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147611090) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, had it for couple of weeks no issues tricky adjusting time . Works like a charm so far .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works like any other microwave but the buttons could be more responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a great product with no hassles. Great recommendation by clerk, quick checkout, easy delivery and installation. And the product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave for lodging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the qualify of the product and installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good have not really use all of the functions however the ones I have used are pretty awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Microwave!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven is very nice!! We purchased it to replace our mom's existing over the range microwave, and it was a perfect fit!! And it works great, too!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Halo915, I am so glad to hear that you are enjoying your Samsung Microwave and congratulations on your unit. We appreciate your feedback and welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good! I would definitely recommend if you want a reliable microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to my kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sensor cook for doing veggies and popcorn done perfect. Use it also to defrost meats quickly without cooking (I save that for the BBQ). Nice price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a microwave. It acts like a microwave. It runs like a microwave. It Cooks like a microwave. It has a light like a microwave. It has a fan like a microwave. It is in microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro that reminds me foods ready

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this microwave. I like that it is roomy and has a bell when I forget to take the food out. It has good cooking options. Installation was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far so good. Purchase open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as of yet. Works great. Must be handy with tools and mounting stuff on drywall for this to be DIY

    I would recommend this to a friend