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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to operate. Cooks very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave for a great price and used it in one of my investment properties. It seems to work great and I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Black microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine. I had a hard time finding a black microwave oven, as everything now is stainless steel, and I had to match the color to my other appliances. It is easy to use. Setting the clock is tricky, as it is done by pushing illogical combination of buttons, though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JanoM! Thanks for sharing your Samsung microwave experience with us! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the inside is A Dark Blue it works great except I noticed that the fan drips oil down my back wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooks well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ceramic coating is beautiful and looks much better than the traditional white interior of microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen looks amazing with this microwave. There's a little electric noise at the start but it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good microwave. Don’t like that I can’t cook simultaneously with timer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the handle broke Off within 9 months of purchase

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertS, we all want our appliances to be in good condition. Let us help you with the microwave. 

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147989140) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Daily meal needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and definitely an upgrade from my previous MW. Not about bells and whistles for this, but it does the work. Thank you Samsung and Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung appliances. I did return this one because they came out with a model that was handless which I preferred more. But it’s all about ur preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave I strongly recomended the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the price expected better quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave template didn't match up had to make my own and the bracket is the sharp like a razor blade got a nice cut out of it flimsy and thin

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Anthony,

      Thank you for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      We would love to speak to you directly to provide more assistance with your experience with your microwave. Please don't hesitate to reach out to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146940555) to help our team pull up your information when you message us.

      Have a great day!

      -Kimberly Samsung

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need strong fingers to press the numbers/buttons.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see that you are having issues with this control panel. Do know that this push button control panel works best when using the pads of your fingers. There is another panel that we make on some models with a touch glass panel. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great price, good features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a perfect match to my Samsung oven and refrigerator. At 1000 watts it is slightly less powerful than my former microwave. It does not have any 1, 2 or 3 minute quick cook buttons. I do miss that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JGR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large interior space. Not as sturdy as our previous microwave but heats well. Simple but that's what I wanted. Just use it to heat things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with the rest of the appliances in my kitchen. I had a difficult time setting the clock however I just imply it at midnight and started it overs that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, All the features we wanted and more. This is the quietest microwave we have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product even though it has been a recent purchase and I haven't used all it's functions. Kinda wish the control panel was illuminated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue but I had a cheaper microwave that was easier to used. The numbers are not automatic setting you still have to press start after pressing 1 for ins minute.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new M/W, especially the sensor feature. Works great. Installation was seamless & installers very competent.

    I would recommend this to a friend