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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,537 reviews
  • Rated 4 out of 5 stars

    Works great till it didn’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great till it didnt. I bought in 2020 and also purchased the three-year warranty. It went out four years later.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    The perfect microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave! It’s powerful and cooks evenly. The design is sleek and modern. Resists fingerprints. Easy to clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Hhamilton, I want to thank you for posting a review on your Samsung Microwave. I want to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HAPPY WITH PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROWAVE IS QUITER THAN MY PREVIOUS SAMSUNG MICROWAVE. WAS ABLE TO USE PREVIOUS BRACKET AS WELL. FUNCTION GREAT, SO WAS PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy clean inside. Nice design. Runs fairly quiet. Needs to include instruction booklet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Heating a little uneven but otherwise solid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase so far but have only had it a few months. Easy to install but make sure you measure the depth as we needed to add a buffer block to allow it to come out far enough for the door to open. As far as function, works fine. Heating is a little uneven towards the bottom so you may need to add a few extra seconds to whatever your hearing heating up. Otherwise easy to use, looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. I like the looks of the stainless and black, very clean. The porcelain inside is easy to clean. The presets on the inside are very helpful and easy to use. The key pad on the outside has many features that I use on a regular basis. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Almost excellent... Almost.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but a few missing features prevent a 5 star review. One of the biggest missing feature is having a one-touch start for 1 through 5 minutes by pressing the 1 through 5 buttons. Other microwaves in this price range will automatically start a 1 minute cook when you press the 1 key, or 2 minute cook by pressing the 2 key etc. Other than that, it's pretty easy to install and the operation is straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is new and sleek looking. It has more features than our old one. Been great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fits the bill, affordable and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this microwave. I bought a Maytag in 2017 and the LCD screen went out. While the microwave still worked we couldn't see the time. We shopped around for a new one and the rest of our appliances are Samsung so we looked at this one. The price was really affordable and it was fairly easy to install ( w/ 2 people). I do wish these companies would have universal brackets holding them up because our wall is behind the microwave is starting to look like swiss cheese so hopefully this will be our last one !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave for the price. Looks great! Not too complicated so easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, khayes9999! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and pretty easy to use. Very quiet, which that’s what we were wanting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation - works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model Samsung to replace our 12 year old unit that had given up the ghost. This microwave works quite well, is pretty quiet, as was easy to install. If you haven't tried to install one of these on your own, search for a video on YouTube for step by step instructions. It really is pretty easy - but be sure that you have a helper. You need about 4 hands to hang it up. We also moved the stove out from under it so that, just in case we dropped a tool we wouldn't damage the glass top.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You can trust this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, although the directions didn't exactly match the microwave. Don't try to do it alone. While not heavy, it's bulky in the sense you might not be able to keep it steady and aligned by yourself while making the connections. Great features, beautiful in and out. Even has an ECO feature to turn off that pesky blue lighted panel. I doubt it's saving much energy! Perfect match to the refrigerator and convection oven I already had. Best Buy employees ordered and received it quickly. They price matched a big box hardware store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very quiet & easy to use. Doesn't have a bunch of complicated buttons. Practical & easy to install. Installation took about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is quiet and works really well. Needed to purchase this to replace an older unit, which must have been bad for awhile. This unit works amazing! Was easy to install, overall great for the price. Would buy again if I needed another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Size

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very spacious and easy to clean. Works great and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Overall, my only issues are cosmetic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my automatic quick settings. For example: I have to press start even with the 30 sec, preset. The Stainless and the glass are not as easy to keep clean as you would like over a cooktop. Also, it is almost two inches deeper than the microwave we replaced with it. This causes a bit of an issue only BECAUSE it is over the cooktop. I am only five feet tall and I hit my head when I am reaching for the back burners on the cooktop. I like the interior (dark-blue with white speckles) and the cooking times are spot on. Overall, my only issues are cosmetic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave. Easiest to clean we ever had.....inside and out. The fingerprint resistance really works. The programs also work better than on any other one we had before. Popcorn for instance comes out absolutely great with the popcorn button. The sensor is just awesome. The whole family loves this microwave. I can highly recommend this microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Alfie122! It's so great to hear how happy your family is with the microwave. Thank you so much for the 5 star review. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Less Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung set to complete our appliances. Although the size is big, it is not powerful enough to to warm up or heat the cold items per our desired warmth. Samsung could have added more power to this microwave. We are less happy with this product than other appliances. Let’s see how long this one last. This will be our third microwave in last 15 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was a gift for my daughter and her husband. They loved it. It has all the features they needed and they loved the look of it.

    I would recommend this to a friend