Customer Ratings & Reviews
- Model:
- ME19R7041FG
- |
- SKU:
- 6358144
Customer reviews
Rating 4.3 out of 5 stars with 3538 reviews
(3,538 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
ease to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.added bonus to our kitchen, getting a lot of use out this
I would recommend this to a friendRated 5 out of 5 stars
Kim
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to replace my old 1, i love that its black inside instead of white
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kimberley, it is great to hear you are loving your new Samsung Microwave. I appreciate you sharing your great experience with us. We are so thankful to have you in our Samsung family. ^Brad
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung microwave so far so good. Cesar , attended us . Great service.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We hope that you'll continue to enjoy your Samsung microwave! ^Ty
Rated 3 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product, but the extractor is very noisy and at first I struggled with a button but over time it worked well, I had to press hard at the beginning, the good side is that it is beautiful, heats up well and has very good lighting
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave and very powerful. Install was easy, because it matched right up to the old fittings.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First microwave we bought shorted out on day 3. Got a replacement 2 days later. Tech said the previous one was running hot. This 2nd one is working okay for now.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We are glad that everything has been sorted out, Phantom! If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Rated 1 out of 5 stars
Handle broke many plastic parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle was loose then broke. , many plastic parts like toy
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidM, we understand how you feel about the microwave door handle. Allow us to help.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147193551) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, the color, and the features. The presets are amazing. My food is always the perfect temperature
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
I would recommend this to a friendRated 5 out of 5 stars
Deb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave to match the slide in stove. So happy with the color too.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product recommend to go to Best Buy to shop
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is nice, but the buttoms dont light up, so it is hard to turn on and set timing in the dark
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave it came with everything I needed to install above my stove
I would recommend this to a friendRated 3 out of 5 stars
Aren't new models supposed to work better than old
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Loud, under lighting weak, earlier model was way better!! Poor " improvement " method
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand your disappointment with this microwave. We will assist you in every way we can.
We recommend checking the resources below to determine the noise coming from your microwave.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146697076), and it will help our team pull up your information.
^Rodel
Rated 5 out of 5 stars
AWESOME PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRODUCE HAS BEEN FLAWLESS SALEMAN WAS GREAT TO WORK WITH
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over range microwave. Had it before, just upgraded
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I was iffy about buying it since my last microwave was a Samsung but so far so good.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
A good basic microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I wish the panel was lit. Works well.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems like a very good quality microwave. Only I stalled for 1 week.
I would recommend this to a friendRated 3 out of 5 stars
temperamental buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but you have to hit buttons just right for them to work
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .StephenS, we want you to enjoy using the microwave. Allow us to help.
Here is a link for steps on what needs to be done if your control panel is unresponsive.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Please see page 20 under the "Cleaning the control panel" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147139939) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Heating
Rated 1 out of 5 stars
Broke Samsung microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave Feb. 2021 it started making noise after about a year of having it and now the door handle is loose which causes the switch to believe the microwave is still on. I had to unplug it because it just runs but no longer heats. 2 1/2 years and no longer useful.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PaulaE,
We can feel your disappointment with your microwave. We will be here to help you with it.
We recommend checking the resources below for steps to take when the microwave is making some noise.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146669190), and it will help our team pull up your information.
^Rodel











