Customer Ratings & Reviews
- Model:
- ME19R7041FG
- SKU:
- 6358144
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Great Product and nice service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and the installer was very nice and professional
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
Matches existing oven range perfectly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect match for our electric oven range. It has simple control panel for easy use.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeled my kitchen and this made it look so much fancier, works great and the fan is really strong
I would recommend this to a friendBrand response from Samsung
Posted .That's great to hear, Pman! It's awesome that you're so happy with the microwave. ^Jecca
Misleading sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think when the item being sold it should say what’s missing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greg,
Thank you for your feedback regarding our product listings. We appreciate your suggestion about including information on what may be missing from the items being sold.
Your input helps us improve our services to meet your needs better. We will certainly consider implementing this suggestion to enhance the transparency of our product descriptions.
Please see page 7 of the installation manual for the things and tools needed when installing the appliance.
Installation manual
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147200660) to help our team gather your information.
Have a great day.
^Charles
Great replacement for broken microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, easy install. Only missing the quick time microwave buttons.
I would recommend this to a friendExactly how it was described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it exactly how it was described. Hjjhhhvghhjj
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has great features. Would recommend the full Samsung set!
I would recommend this to a friendGets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not as great as our old whirlpool microwave but it does what it’s supposed to, the door is a bit loud when shutting
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sarah,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's loud when shutting. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/MS19M8000AS/AA for the warranty coverage of your product. You can also check this link https://www.samsungparts.com/Default.aspx if you want to purchase parts for your microwave.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144595956.
-Noraina
Great Appliance Package!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Appliance Package. Good quality and great product.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, this is the third one I have purchased
I would recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy that it works. It wasn’t deep enough but we rigged it to a 2x4 in the back so it works.
I would recommend this to a friendKitchen timer issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a middling microwave. It warms food but lacks the ability use the microwave and kitchen timer at the same time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We would love to discuss the kitchen timer for the microwave to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146031151) to help our team pull up your information when you message us.
Have a great day.
^Charles
Works as Described
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, the housing isn’t the sturdiest and dents easy. No issues otherwise.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. It works great and the fan is strong.
I would recommend this to a friendOver the range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over range microwave, easy install. Easy precook settings and user friendly.
I would recommend this to a friendNice Solid Mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smudge proof stainless steel. Solid unit, handle. Inside is like my oven, easy clean
I would recommend this to a friendLooks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and heats food up quickly. Love the black stainless color.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item look amazing on Love the color and how it match with the kitchen
I would recommend this to a friendEasy setting. I loved it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave, the color is so nice and it was so easy to do the setting.
I would recommend this to a friendMeets all my wife's needs, thats the besy part !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all my wife's needs, she said she has no issues with it and likes the dark color inside.
I would recommend this to a friend