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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,539 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great.......................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd time was a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was badly damaged. Looked like it roled down a hill. So far so good with the replacement. 3-stars because of the poor quality control of whoever packed the first one at the factory.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we appreciate you taking time out of your busy schedule to leave us this feedback. You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143811043) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. She was very happy with it and happy to have one over the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to be able to replace our other one with one that looked close to the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More counter space with over the range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range gives me way more counter space, love it. Microwave works great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, quality of product meets my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my new microwave easy to use I like the color and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product available at my local Best Buy!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, JamesM! We're so happy to have you as one of our loyal customers. Thank you so much for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microwave. It heats up the food very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microwave and I hope I it’s as good As the review that was recommended....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sales representative that helped us was knowledgeable and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave! Heats food evenly and has many nice features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Nice looking and very quiet running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this microwave ,very sleek looking extremely quiet when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Haven't had any issues with it so far and the quality appears to be great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke many plastic parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle was loose then broke. , many plastic parts like toy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidM, we understand how you feel about the microwave door handle. Allow us to help. 

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147193551) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install works fine once you get used to it. defrost is different than our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job. And very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent, efficient, replaced a 10yo unit that just died. Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Installation was through Best buy and it went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old OTR and the new OTR fit without having re-drilling any new holes. LARGE TURNTABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Microwave.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. Great shopping. I Recomend this item for use.

    I would recommend this to a friend