Customer Ratings & Reviews
- Model:
- ME19R7041FG
- SKU:
- 6358144
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Sensor cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to have a mind of its own and it really senses the right cooking time.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the future of appliances, SCGIRL! We're glad you're enjoying the microwave. ^Jecca
Samsung 1.9 Cu microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a little less on this microwave and got what I paid for. It seems like it takes twice as long to heat up food. I should have spent the extra money on a better one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi johnnyv40,
Thank you for bringing your microwave oven to our attention
The experience is not what we expect from our customers.
we do apologize for all the inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144319327
^Ross
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was friendly, and went out of his way to check to see if this was in stock
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchase this microwave I am still learning to used is fixtures so far I like it
I would recommend this to a friendLove this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. Its easy to use and it's beautiful.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older model and works fine. Previous did not last even 3 years.
I would recommend this to a friendSimple and effective!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy again has the small appliances others did not have. Love it!
I would recommend this to a friendPricey for a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping this one lasts longer than the last one. Very pricey for what it is, black stainless adds an excessive cost
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144620447
Have a great day.
Melardo
Micowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is perfect.has all the functions that we needed
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is sharp and clean. I would definitely buy this unit again
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly!!! Love the reheat sensing feature. Definitely a good buy.
I would recommend this to a friendTowboat Buys Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a boat to replace one that they had go out.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung microwave and it was dented, Best Buy replaced it and when I got home the door wouldn’t close. I returned it and got the THIRD one and it was perfect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for your honest feedback and we hope you are in good health. We regret to hear that your initial experience wasn't at par to your liking. We are happy to know that your Over-the-Range Microwave is working and to your standards.
I have included below links, one for your user manual for care and maintenance and the other for your warranty policy.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144197927
Leo
looks good preforms good well made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had geek squad install quick, excellent job, love the 30 second button very good pro
I would recommend this to a friendBrand response from Samsung
Posted .We're so thrilled to know you're so happy with the microwave, harry! Thank you! ^Jecca
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great !!!!!! Set up was fast and clean, lots of room in microwave.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung microwave just like I always wanted it I really recommend it.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Exactly what I wanted. Would recommend. Great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kollin, congratulations on your Samsung Microwave. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave, lots of space and cleans up very easy.
I would recommend this to a friendAll the options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had all the features of our last microwave and more.
I would recommend this to a friendExcellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 06/02/20 Love it! It provides great ventilation. It heats food quickly.
I would recommend this to a friend