Customer Ratings & Reviews
- Model:
- ME19R7041FG
- SKU:
- 6358144
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Unit has new features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to understand all features without a user Manual
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn’t seem to solid sounds tinny when opening and closing. Not the quality I expected!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having an appliance that meets our expectations is outstanding, Leow. We'll be glad to help!
Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. This guide covers the most common sounds and why they happen.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145603776) to help our team pull up your information when you message us.
Thank you!
-Angelica
Samsung products are leaving a lot to be desired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this microwave and the MC17J8000CS look wonderful, but we seem to have on-going issues with both. The MC17J8000CS had so many issues that we eventually gave up on it and bought this ME19R7041FS (taking these up and down from over the range is not something you want to have to do so often). After a little over a year of service (two days, in fact), this microwave now randomly powers completely off and the only way to get it turned back on is to leave it unplugged for about 30 minutes. We have Geeksquad support, but the on-going frustration of this and other Samsung appliances breaking down over a four year span (oven (NX58H9500WS/AA), dishwasher (DW80J7550US), and fridge (RH25H5611SR/AA)) is very disheartening and will eventually drive us toward a more reliable brand.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal with your Samsung Microwave. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142674330. We thank you for being a part of the Samsung family. ^Brad
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really well build microwave, does the job well
I would recommend this to a friendGreat Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really well built and lots of room inside this one.
I would recommend this to a friendexcelant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what I needed, was the right choice and even better
I would recommend this to a friendgreat micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.chosen to match our new Samsung range. Easy to use
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! So hot. My mom loves her new toy. Thanks best buy
I would recommend this to a friendJust average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes double than a convection to heat a small coffee cup. The blue color of the light looks cool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Heating food and beverages using the microwave between our busy schedules would be very convenient for us. Let us help you with your experience with the unit.
The microwave also won't heat if it does not have enough clearance or ventilation.
Cooks food too slowly. See page 23.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145348827) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Installation
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, value for money, easy installation and quality product
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was an easy and exact fit to replace our old hotpoint unit. The features and ease of use allow even my youngest the ability to warm or make food!
I would recommend this to a friend Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very good at cooking all types of food.
I would recommend this to a friendGreat microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a microwave that we have
I would recommend this to a friend- Pros mentioned:Size
Samsung MW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice MW. Bigger than it seemed. Only issue was trying to figure out how to set clock. Had to use the QR code for info in manual.
I would recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and works great. Love Samsung products.
I would recommend this to a friendNice ..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent micro. Easy to use plenty of space...
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the price. Was refreshing appliances.
I would recommend this to a friendWorth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave.. Worth the money and does the job..
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Affordable,great for over the range
I would recommend this to a friendGreat for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quality for the price. Good venting
I would recommend this to a friend