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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,537 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've loved this microwave above the stove. It looks very sleek and is easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Anissa! Thanks for taking the time to leave a review of your Samsung microwave! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave at an affordable price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 1.9 Over-the-range microwave is very appealing to the eye. Its easy to operate and the time is big and bold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance and easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 15 year old wall mount version that came with my home. The vent configuration was easy and the template landed us spot on. Used a stud and some anchors as the mounting points didn't land perfect but otherwise easy install. Will need 2 people as it is heavy. The heating is quick and even and it is all pretty easily cleaned. I didn't realize it didn't have a shelf but for the price and aesthetic I can buy an aftermarket one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good quality OTR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good quality and easy to use. Not filled with unnecessary features you'll never use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Steven Fung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love it! Goof for all food and reheat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great BIG microwave!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave that’s giant! Meaning you can heat more all at once. Easy to keep clean and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful interior and very attractive microwave. It works well and programs easily. Pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful finish. Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish and works wonderfully! Parents are elderly and live with me and the numbers are very visible and the microwave is simple for them to use and navigate. Fan exhaust is strong. Would definitely recommend if you’re looking for a black stainless steel setup!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is perfect for my kitchen and looks great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy you found just what you need, Delpino75! ^Jecca Samsung

  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    had to replace the first one but very happy now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was installed but we discovered it wouldn't actually heat anything. BestBuy was apologetic and great about immediately scheduling a return/replacement and install a few days later and were very happy with the second device. Replacement took literally 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave fits where the old one was perfectly & looks well with the other appliances. It is simple to use which is perfect for us. It’s a bit bigger than our old one. We are happy with this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I smile every time I enter my modern kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compliments my new stainless steel gas stove and has all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Big Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Much larger than GE replaced but still fits perfectly. Easy to use. Powerful. Good light. Great Fan.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your microwaves sleek design and innovative features is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat Samsung

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks nice and I'm grateful that Best Buy had this model w/ similar dimensions to replace my old Samsung...This newer model is not as smooth as the old one sadly. The door is cheap and feels clumsy and makes a loud sound when you close the door. Ouch my ears! The buttons are still hard to push which I thought might be improved in the newer model. The cooking sensors are a nice option and seems to work well overall, but I swear I can still hear my Mother's voice "they don't make um like they used to!"

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MOMknowsBEST.

      Thank you for bringing this to our attention. I see you have some concerns with the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black stainless steel door is making a noise. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      Always ensure that the door seals are clean and that no grime or residue gets on them since this could prevent the microwave's door from closing properly. Wash the glass door with very mild soap and water. Be sure to use a soft cloth to avoid scratching.

      Sometimes you might see a little water collect inside or outside the oven door. If you do, just wipe it off with a soft cloth. Condensation from humidity in the air (or in the microwave) can happen anytime you're using your microwave.

      Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/

      In case repairs are needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME19R7041FG/AA
      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144661201

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Needed a replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 1600 watt overhead microwave. For the money, was a good deal. It's not as powerful so I have to hear things around 20% longer usually, but it does what I need it to. Also lacks some features of more expensive microwaves, but I'm not a fancy person when it comes to kitchen appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful Microwave, Short On Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung Microwave because my wife wanted a white microwave to match the white range below this "over-the-range" microwave, and this brand was especially attractive. However, I was disappointed to find that this model was not equipped with a handy feature that my previous GE model offered. My GE microwave would allow me to simply depress the number one and the microwave would turn on and heat for one minute, or the number two for two minutes of cook time, etc., all the way through ten for ten minutes of good time. This was a simple, but very handy feature (one button for action, as opposed to having to press "Cook Time", then three number presses for the desired heating time, then start). Also, with my previous GE model, when I put a a coffee cup into the microwave, no matter what time I selected, when the heating cycle was complete, the handle of the coffee cup would always wind-up in the same orientation as the start of the heating cycle. This was very handy in that I did not have to reach around a very not coffee mug to rotate the coffee cup around where I could access the coffee mug handle to remove the coffee mug from the microwave. I am always heating water for tea, or reheating a cup of coffee. I found it annoying that this Samsung microwave almost always resulted in the coffee mug handle being in a less-than-optimal position for removing the hot mug from the microwave (it would often finish the heating cycle with the coffee mug handle at the back of the hot mug). This "completion-of-heating-cycle" did not matter if I was reheating a plate of food. And lastly, we have one of the rare situations where the cabinet on the left side of the microwave extended out three inches further than the right side of the microwave. This did not allow the Samsung microwave door to open more than eight inches, as the door pivot point extended an inch past the left side (door hinge side). The previous GE model did not have this problem as the door never extended beyond the left side of the microwave. We did not realize that this was an issue until it came time to replace our GE Microwave. We therefore had to return this Samsung Microwave to Best Buy and selected a GE 1.9 cubit foot model in which the door only pivots out 1/8. To be fair, the doors on 95% of all the "over-the-range" microwaves that Best Buy had on display pivot 1/2" to 1-1/4". My kitchen cabinetry is a very rare circumstance and I don't expect the manufacturers of microwave ovens to have to accommodate situations such as mine. I was pleasantly surprised to find that my new GE Microwave oven still offers the one-button express feature, as well as the same start/finish orientation of my coffee cup. Also, to be fair, we have a Samsung upright washer and drier and have been super happy with these appliances, and would be very happy to consider other Samsung appliances in the future. Sorry to be so long winded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet unit, works well. When our last one broke, qe bought the same one. Just some configurations are difficult to set.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awsome. It has so many different controls and it practally does everything for you. It goes well with my stainless stove and frige as well. It was a good buy and a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, easy to clean. looks nice and fingerprints really do not show.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great and works great. Wouldn't buy any other brand.

    I would recommend this to a friend