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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,537 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Microwave looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dark interior. There are a few dents on the front exterior. Since I bought products before my kitchen cabinets were in, it wasn’t installed within the 15 day return period, so I am stuck with the dents. Otherwise, it operates fine.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems to work well, cook light is a bit dim? also, users unable to over-ride timer to nuke a cup of coffee w/o resetting timer. Our previous Samsung, of which this model is the replacement for, was able to perform both functions simultaneously. Not sure why the change, this is a minor annoyance, overall, we are pleased. the porcelain interior is a nice upgrade, and this may be why the cook light looks dim since the microwave interiors are normally white.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your review of your overall experience with your Samsung microwave. We're here to help.

      The below link is the user manual for your model. See page 55 for a guide on what to do when the light is too dim.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145041765) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Works great! Great addition to my kitchen...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Works well, very pretty. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Easy to use and clean! Sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Looks great with my other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive appearance, ease of operation, and quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team is within each company/community!✝️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I experienced awesome professionalism while hanging out with your employees yesterday !! We came straight over after purchasing Kit Kat waffle cones ice creams and shared our sweets with them . The surprised look on their faces were surprised & at 1st they weren't sure how to respond. My son and I have decided to spread the cheer more often in our futures to just be kind ! We all need those moments while shopping within our community !! ✝️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very big capacity! very quiet and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic microwave. Setting the time very weird, had to look for instructions for a long time. Now unable to adjust the clock. Fan quite noisy. Also position of the rotating glass plate awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stylish and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to complement a Samsung range I also bought at Best Buy. Best Buy employee was very helpful in pointing me to the exact unit which had a similar handle to the range. Very happy with the unit so far. Installation instructions were clear. The unit is easy to use (without too many unnecessary buttons) and heats up food well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install with no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy install for the DIY type. It’s more manual microwave as you must type in your desired time. My family likes that. Purchase recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the wave!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Easy to install on my own. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave. has some great features that work awesome easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung microwave, the first one burned and I replaced it with the same product, due to the quality and ease of use, a very good product, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has a great sleek look was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave I’ve had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, good looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without getting into the specifications, anecdotally, this is a solid microwave. It looks nice and performs well. It has a "sensor" that detects (I guess) what's in the microwave and adjusts the time to heat accordingly. I find this takes a long time, and isn't a big deal for me, but I can see why it has some appeal. My only real knock on it isn't about the microwave itself, but the one we received had a scratch and small dent. We still don't have a replacement. But that's probably a one off issue I'm dealing with.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the enamel inside! Easy to use great nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    just the way i imagined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great. Installation was easy enough that i could do it with some help from my brother. Definitely a two man job. One to hold it upright while the other screws it in. Gotta press the keys a lil harder than others though.

    I would recommend this to a friend